Salesforce Admin and CPQ Specialist

Harness is a high-growth company that is disrupting the software delivery market. Our mission is to enable the 30 million software developers in the world to deliver code to their users reliably, efficiently, securely and quickly, increasing customers' pace of innovation while improving the developer experience. We offer solutions for every step of the software delivery lifecycle to build, test, secure, deploy and manage reliability, feature flags and cloud costs. The Harness Software Delivery Platform includes modules for CI, CD, Cloud Cost Management, Feature Flags, Service Reliability Management, Security Testing Orchestration, Chaos Engineering, Software Engineering Insights and continues to expand at an incredibly fast pace.   Harness is led by technologist and entrepreneur Jyoti Bansal, who founded AppDynamics and sold it to Cisco for $3.7B. We're backed with $425M in venture financing from top-tier VC and strategic firms, including J.P. Morgan, Capital One Ventures, Citi Ventures, ServiceNow, Splunk Ventures, Norwest Venture Partners, Adage Capital Partners, Balyasny Asset Management, Gaingels, Harmonic Growth Partners, Menlo Ventures, IVP, Unusual Ventures, GV (formerly Google Ventures), Alkeon Capital, Battery Ventures, Sorenson Capital, Thomvest Ventures and Silicon Valley Bank.Position SummaryAs a Senior Salesforce Developer, you will own the design, implementation, and release of technical solutions that drive revenue growth for our go-to-market partners. These efforts will focus around Salesforce CPQ and Sales cloud, but we'll lean on your expertise to optimize across the revenue lifecycle funnel. You will work directly with our business partners, prioritizing projects, defining requirements, and facilitating testing of your solutions. You'll serve as a Salesforce evangelist who also influences the culture and processes of our growing Business Systems team. ResponsibilitiesPartner with stakeholders to gather, refine, and document business requirementsDesign scalable and high-performance Salesforce solutions that align with business objectives and technical requirementsParticipate in technical architecture discussions, ensuring features are scalable, adhere to Salesforce best practices, maintainable, and integrate seamlessly with existing systemsImplement solutions via development within Apex, Lightning Components, and FlowCollaborate with stakeholders to perform user acceptance testing and coordinate the deployment and release of new features.Leading efforts to enhance and expand Salesforce CPQ and Quoting processes, including price books, quotes, contracts, subscriptions, and more. Managing and troubleshooting Salesforce CPQ and Billing processes to ensure system integrity and functionality.Staying updated on Salesforce CPQ, Billing, and Flow features, implementing enhancements to meet future promotional needs.Troubleshoot and resolve issues related to existing Salesforce configuration, customization, and integrationsAnticipate bottlenecks, provide escalation management, anticipate and make tradeoffs, and balance the business needs versus technical constraintsWork independently and be self sufficient, leveraging our team and the business to gather more information when required.Mentor junior team members and contribute to the culture of the Business Systems teamQualificationsBachelor's or Master's degree in Computer Science, Information Systems, or equivalentSalesforce certifications, including some combination of Salesforce Administrator, Advanced Administrator, Salesforce CPQ Specialist, and Platform Developer I or IIStrong understanding of Salesforce architecture, automation tools, and data governance best practicesHands on configuration experience with the Salesforce Platform including security, automation, approval processes, flow, custom objects, etcExperience gathering and analyzing business requirements related to quoting, order processing, products, pricing rules, and contract managementParticipation in at least one full implementation of Salesforce/Steelbrick CPQExperience across the SDLC, including Agile methodologies, sandbox-based development, and deployment best practicesDemonstrated ability to generate technical documentation including high level systems design, low level systems design, system landscape, entity relationship diagrams, configuration workbooks, and other client deliverables for enterprise salesforce implementationsFamiliarity with Salesforce integration tools and best practicesExperience providing technical mentorship and guidance to junior administrators and cross-functional team membersAbility to work efficiently in an Agile environment leveraging tools like JIRA, Asana, etcAbility to work US Eastern Time Zone hours Harness in the news:Harness AI Tackles Software Development's Real BottleneckAfter 'Vibe Coding' Comes 'Vibe Testing' (Almost)Startup Within a Startup: Empowering Intrapreneurs for Scalable Innovation - Jyoti Bansal (Harness)Jyoti Bansal, Harness | theCUBEd AwardsEight years after selling AppDynamics to Cisco, Jyoti Bansal is pursuing an unusual mergerHarness snags , as it goes all in on feature flags and experimentsExclusive: Jyoti Bansal-led Harness has raised $150 million in debt financingAll qualified applicants will receive consideration for employment without regard to race, color, religion, sex or national origin.Note on Fraudulent Recruiting/OffersWe have become aware that there may be fraudulent recruiting attempts being made by people posing as representatives of Harness. These scams may involve fake job postings, unsolicited emails, or messages claiming to be from our recruiters or hiring managers. Please note, we do not ask for sensitive or financial information via chat, text, or social media, and any email communications will come from the domain Additionally, Harness will never ask for any payment, fee to be paid, or purchases to be made by a job applicant. All applicants are encouraged to apply directly to our open jobs via our website. Interviews are generally conducted via Zoom video conference unless the candidate requests other accommodations.If you believe that you have been the target of an interview/offer scam by someone posing as a representative of Harness, please do not provide any personal or financial information and contact us immediately at  You can also find additional information about this type of scam and report any fraudulent employment offers via the Federal Trade Commission's website ), or you can contact your local law enforcement agency.