Digital Content Analyst

1 week ago


junagadh, India beBeeReputation Full time

Job Overview:We are seeking an experienced Online Reputation Specialist to join our team.The ideal candidate will be responsible for monitoring online content and conversations across various digital platforms, identifying actionable insights, and contributing to reputation management strategies.Main Responsibilities:Monitor social media platforms, blogs, forums, review sites, and other digital channels for brand and related content.Track conversations and brand mentions using ORM monitoring and listening tools.Identify actionable queries and engage or escalate using Social CRM tools.Flag high-risk mentions or trends to relevant internal teams in line with SOPs and crisis protocols.Monitor endorsements, reviews, and any content with crisis potential involving the brand.Required Skills and Qualifications:Familiarity with social listening and ORM tools such as Sprinklr, Brandwatch, Talkwalker, or equivalent.Strong analytical skills and a deep understanding of digital trends and sentiment analysis.Proficiency in Gujarati is essential to effectively monitor and interpret regional content.Fluency in Hindi and English for effective communication, reporting, and coordination with internal teams.



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