Zensar Technologies | Monitoring SME
23 hours ago
About Zensar: Zensar is a digital solutions company helping organizations around the world achieve new thresholds of business performance. We work with clients in banking and financial services, hi-tech and manufacturing, insurance, consumer services, and more. We prepare our clients for sustainable success through experience design, cloud technology, advanced analytics, and business acceleration.
About Job: We are hiring a talented Monitoring SME to join our team. If you’re excited to be part of a winning team, Zensar is a great place to grow your career. You’ll be glad you make the right choice to join us. As a Monitoring SME in the Global Architecture team, you’re at the core of one of the largest services in our global organization. As part of a small group of technology experts, you will identify, recommend, and implement innovative solutions and best practices to continuously improve, expand and protect our core server and systems supporting multiple large services and all our associates, worldwide.
Essential duties and responsibilities: As the Monitoring SME, you will identify, recommend, and implement innovative solutions and best practices to continuously improve, expand, and protect our Core Infrastructure solutions, supporting multiple large services and all our associates, worldwide. Your experience in the IT Infrastructure industry will allow you to support migrations, integrations, and improvement projects, related to our Core Infrastructure Services to support the growth of our businesses through, for example, mergers and acquisitions, Infrastructure modernization and maturity etc.
JD for Application Monitoring SME
- Demonstrable experience on managing APM project.
- Very good experience in the implementation, deployment, and integration of various APM tools like AppDynamics, Dynatrace.
- Agent installation, configuration, custom dashboards, policy, and rule creation etc. and related troubleshooting
- Understand the business needs in terms of SLO, SLI and translate them into APM solution.
- Analyze performance data collected by AppDynamics or Dynatrace to identify bottlenecks, perform root cause analysis on outages, and preemptively alert for potential problems.
- Ability to develop custom queries and metrics to enhance visibility into key problem areas in customer environments.
- Experience in creating custom unified dashboards.
- Expertise to integrate APM solutions with as well as ITSM solutions.
- Deep knowledge on Event management, AIOps and observability configurations
- Assist customer in adopting and getting maximum ROI from APM platform.
- Knowledge of ITIL foundations
- Working knowledge of java and shell scripting.
- Good experience in development of integration scripts/programs using SOAP/REST Webservices.
- Good to have experience integrating with Cloud Services.
- Strong communication skills and ability to interact with our business, product, and development teams, skills and ability to articulate business benefit of a technology solution.
- Ability to think strategically, as well as tactically, and to exercise sound judgment in problem-solving and priority/goal setting.
- Self-motivated individual, able to work independently and in coordination with a team.
- Brings can-do attitude and energy to the team.
Location: Pune/Hyderabad/Bangalore
Experience in years: 5-7 years
No of position: 1
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