Senior Consultant – Observability

World Wide Technology (WWT), a global technology integrator and IT solutions provider. World Wide Technology, established in 1990 in St. Louis, Missouri, collaborates with OEMs like Cisco and Dell EMC to offer infrastructure security and custom app development services to Fortune 500 companies in various sectors. With over 10,000 employees globally, we generate $17 billion in annual revenue and operate in regions including the US, UK, Canada, Europe, Costa Rica, APAC, and Middle East. We're proud to be consistently recognized as a top employer by Fortune and Glassdoor for over 13 years. World Wide Technology Holding Co, LLC (WWT) has an opportunity for a Senior Consultant –Observability. Below is the JD for the role. Please help me with the information needed to process your application, and I will contact you to discuss the role. This is a contract Role Role: Senior Consultant –Observability Location: Hyderabad Contract Duration: 12 months -extendable Required Skills: Key Responsibilities Deploy, configure, and optimize LogicMonitor for enterprise-scale observability. Design and build custom dashboards for actionable insights and performance monitoring. Implement and manage data analytics workflows, including advanced scripting in Python for automation and reporting. Integrate and manage data pipelines leveraging Kafka and related streaming technologies. Ensure seamless data flow into Grafana for visualization and monitoring. Develop and maintain integrations between observability, ITSM (ServiceNow), and event management tools (PagerDuty, Slack, BigPanda). Standardize alert thresholds, escalation paths, and telemetry mappings across global regions. Define and maintain event, alert, and rule logic to ensure accurate correlation and minimal noise. Manage data ingestion pipelines from SNMP, syslog, APIs, and third-party sources into LogicMonitor and downstream analytics systems. Advise on and implement AI-driven observability tools, including Amazon Bedrock, to enhance predictive analytics and anomaly detection. Partner with network, server, and application teams to validate data flows, performance metrics, and dependency mapping. Automate configuration and onboarding processes via API and scripting (Python, PowerShell, REST). Support incident and problem management teams by correlating events across multiple tools to accelerate root cause analysis. Document integrations, processes, and governance models for sustained operational excellence. Serve as technical SME supporting observability tool upgrades, testing, and cross-platform enhancements. Collaborate with stakeholders to align monitoring strategies with business objectives. Core Expertise & Skills LogicMonitor platform deployment, configuration, and optimization. Deep understanding of observability frameworks, best practices, and enterprise monitoring. Python scripting for data analytics, automation, and advanced reporting. Kafka-based data streaming and integration. Grafana dashboarding and visualization. Experience with AI platforms and emerging observability technologies, including Amazon Bedrock. Familiarity with ITSM and event management systems (ServiceNow, PagerDuty, BigPanda). Telemetry protocols (SNMP, syslog, NetFlow, APIs) and data flow architecture. Strong understanding of alerting, correlation logic, and performance baselining. Excellent analytical, documentation, and communication skills; ability to work across engineering and operations teams. Required Qualifications 5–10 years of experience in network monitoring, observability, or infrastructure engineering roles. Hands-on experience with LogicMonitor, Splunk, ThousandEyes, Datadog, Dynatrace, Cisco DNAC, and related platforms. Scripting and automation experience (Python, PowerShell, REST APIs). All candidates will need to go through a background check. Must be eligible to live and work in India. Only successful candidates will be contacted. EQUAL OPPORTUNITIES World Wide Technology is committed to equal opportunities and actively seeks applications from all sectors of the community irrespective of sex, race, color, nationality, ethnic or national origin, disability, marital status, sexual orientation, having responsibility for dependents, age, religion/beliefs, or any other reason which cannot be shown to be justified. Equal Opportunity Employer Minorities/Women/Veterans/Disabled