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Tech Mahindra | Pega Lead System Architect

1 month ago

delhi, India Tech Mahindra Full time

Pega Senior System Architect (SSA) / Lead System Architect (LSA)
Location: Offshore
Travel: None
Position Type: C2C - 6 – 14-month initial term with potential extension

Are you an out of the box thinker who likes to break the mold on how Pega is sold and delivered? We are seeking an innovative, transformational, Pega SSA or LSA to join our team. This is a great opportunity for a SSA who is very technical and seeking his or her next challenge or an LSA who loves to get his or her hands dirty and remain hands on. If you are looking for an opportunity to join an award winning Pega implementation partner and work on Customer Experience (CX) and Contact Center projects apply today

As the Pega SSA/LSA you will work on internal product development and client projects using the latest versions of Pega. You will be hands on and live and breathe Pega solutions. You love to wear multiple hats to include product development, building complex Pega configurations, leading and mentoring junior team members and more. You are a self-starter and enjoy taking risks to transcend the norm. Your knowledge and expertise will lend itself to the sales process and you will be an active participant responsible for developing and presenting to clients. Your desire and passion to always be pushing boundaries will be instrumental in helping us grow the CX practice.

Qualifications For Success

8 or more years of experience working with Pega
3 or more years of experience working as a lead Pega technical resource
Proficiency with Pega Cloud and Pega Customer Service 24
Understanding of principals of LSA work and responsibilities
SSA Certified (LSA preferred)
Experienced working with clients, developing presentations and comfortable presenting to clients
Worked using Agile software development methodologies like Scrum, Kanban or XP
Customer Service Contact Center or Customer Experience knowledge is a plus
PCS and Healthcare experience is preferred not required