Senior Desktop Engineer

3 days ago

salem, India beBeeDesktop Full time

As a specialist in desktop support and engineering, you will be responsible for investigating systemic issues that impact end-user experience and implementing solutions to increase productivity.You will work closely with business partners to understand their needs and pain points, focusing on issues arising during device migration following merger and acquisition activity.Your key responsibilities include:Troubleshooting: Performing advanced troubleshooting and root cause analysis to resolve desktop-related issues efficiently.DEX Expertise: Utilizing your deep understanding of Desktop Experience (DEX) to enhance user productivity and satisfaction.Automation: Developing and implementing automation scripts to streamline desktop management tasks.Collaboration: Working closely with other IT teams to ensure seamless integration and support of desktop systems.User Support: Providing expert-level support to end-users, addressing their technical concerns and training them on best practices.The ideal candidate should have 7-10 years of experience in Windows desktop engineering or a related field, with strong analytical skills and a focus on root cause analysis and resolution. Key qualifications include a deep understanding of desktop operating systems, knowledge of automation tools, and excellent communication and collaboration skills.This role offers opportunities for professional growth and development, as well as the chance to make a meaningful impact on our organization's success.

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