IT Service Management Specialist

2 days ago

kurnool, India beBeeService Full time

Job OverviewWe are seeking a skilled professional to manage the Freshservice platform, oversee its configuration and customization, and implement automation workflows and integrations.This role involves designing and refining IT service management processes aligned with best practices, ensuring compliance and consistency across operations.The successful candidate will collaborate with internal teams to gather requirements and deliver scalable solutions, provide support and training to end-users, and develop dashboards to track performance metrics.This position requires:3–5 years of experience in IT service management roles, with at least 2 years hands-on experience in Freshservice administration and configuration.A strong understanding of the ITIL framework and service management principles.Experience with automation, scripting, and API integrations within Freshservice.Excellent problem-solving, communication, and stakeholder management skills.Certifications in ITIL, Freshservice, or related platforms are an asset.

  • IT Service Management Specialist

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    kurnool, India beBeeItsm Full time

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    kurnool, India beBeeServiceManagement Full time

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    kurnool, India beBeeServicemanagement Full time

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    kurnool, India beBeeService Full time

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    Kurnool, India Northern Insights Full time

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    kurnool, India beBeeInfrastructure Full time

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