Loan Servicing Expert

1 week ago

mumbai, India beBeeCustomer Full time

Mortgage Servicing SpecialistOverview of the Job Role:This role is responsible for delivering exceptional customer service to mortgage holders, ensuring their needs are met and trust is built through daily interactions.Key Responsibilities:Establish relationships with customers by understanding their circumstances and providing tailored solutions based on sound knowledge of practices, policies, and procedures.Address and resolve customer concerns, inquiries, issues, or complaints in a timely and effective manner.Skill Requirements:Qualified candidates will possess:A graduate degree with 2-7 years of experience in international mortgage servicing.Strong background in banking, finance, or related fields.Proficiency in mortgage products, loan processes, and relevant financial regulations.

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