Support Champion

5 days ago

kochi, India beBeeUserSuccess Full time

Are you a people person looking to make a difference in the lives of others? Do you have exceptional communication skills and a knack for resolving conflicts? We are seeking a skilled Customer Support professional to join our team as a User Success Executive.Job Description:We are looking for a highly motivated and organized individual to assist our users, manage backend tasks, and ensure a seamless experience across our platform.This role involves supporting users via WhatsApp, chat, and email.You will help talents complete their profiles, listings, verifications, and guide clients on posting talent calls, event requirements, and listings.Key Responsibilities:Supporting users via WhatsApp, chat, and email.Helping talents complete their profiles.Guiding clients on how to post talent calls, event requirements, and listings.Resolving user queries quickly, professionally, and with clarity.Requirements:Strong communication skills.Comfort handling WhatsApp-based support.Ability to guide users with patience and clarity.Organized, reliable, and able to manage multiple chats at once.As a User Success Executive, you will be responsible for providing top-notch support to our users, helping them navigate our platform, and ensuring they have a positive experience. If you are passionate about delivering exceptional customer service and are proficient in using various tools and software, we want to hear from you

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