Assistant Manager

17 hours ago


tamil nadu, India Career Guideline Full time

Role: - Team Leader

Designation: - Asst Manager Operations

Location: - Chennai

Years Of Experience: - 6+Years

Client is a technology-enabled global business services company specialising in

customer engagement and improving business performance. We partner with

ambitious, progressive executives around the world to future-proof their business and

stay ahead of the competition and meet customer expectations.

Role and key responsibilities:

We are looking for a team leader with skills in General Ledger, Reconciliation,

Finalization, and Reporting. Experience with international BPO/Back-office operations is

required.

Role and Key Responsibilities:

o Daily team huddles and work allocation

o Monitor productivity and SLA/KPI performance

o Be part of the process deliverables

o QC of team member’s work on sample basis

o Resolving team queries and coaching

o Timely follow-up on open items/queries

o Daily and weekly status updates to clients on email and calls

o Regular training and SOP documentation with the team

o Monthly performance management of team members

o Participate in ideation, support improvementsEncourage team and self to participate in soft skills training

o Create a healthy and motivating team environment

Key skills & knowledge:

o Ability to manage a team of 6 - 8 team members

o GL Accounting, journal entries

o Reconciliation and entries - Bank accounts, Intercompany, Balance sheet

accounts

o Fixed Assets and Depreciation

o Month close, Accruals & Prepaid entries

o Understand month-close calendar

o Preparation of financial stmts, schedules

o Working knowledge of Trial Balance, Balance Sheet, P&L reports

o Support on audits

o Able to handle client escalations

o Analytical skills

o Attention to detail

Educational Qualification:

Graduate / post-graduate



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