Business Analyst

1 week ago

mumbai, India Enterleap Consulting Full time

About the Role:

Enterleap Consulting is #hiring experienced Business Analysts candidates who are Immediate Joiners for an on-site opportunity with one of the world‘s reputed consultants. Join our dynamic ServiceNow team at Enterleap Consulting and contribute to transforming businesses through innovative technology solutions. As a Business Analyst, you‘ll play a pivotal role in designing, implementing, and supporting ServiceNow solutions that streamline operations and drive efficiency.

Only Immediate joiners apply

Location: India | Work Mode: Work from Office | Mandatory Exp.: 4-8 years

Key Responsibilities:

Requirement Gathering: Conduct in-depth discovery sessions to understand business needs and translate them into clear, actionable requirements.
Process Analysis: Analyze existing processes to identify opportunities for improvement and automation using ServiceNow.
Solution Design: Collaborate with stakeholders to design and document ServiceNow solutions that align with business objectives and best practices.
Implementation Oversight: Work closely with development teams to ensure successful implementation of ServiceNow solutions.
Testing and Validation: Conduct thorough testing to verify that solutions meet requirements and quality standards.
User Support: Provide ongoing support to end-users, offering guidance and troubleshooting assistance.
Continuous Improvement: Stay updated on the latest ServiceNow features and trends to drive innovation.

Qualifications:

4+ years of experience as a Business Analyst in a ServiceNow environment.
Strong understanding of ServiceNow platform capabilities and modules.
Proficiency in ITIL v3 or v4.
Excellent analytical and problem-solving skills.
Familiarity with Agile/Scrum methodologies.
Exceptional communication and interpersonal skills.
ServiceNow CSA or CIS certification is a plus.

Why Choose ENTERLEAP CONSULTING?
Growth Opportunities: Develop your skills with industry-leading training and mentorship.
Impactful Work: Help clients achieve their business goals through innovative solutions.
Collaborative Culture: Work alongside a supportive and successful team.
Global Reach: Be part of a company shaping the future of technology.

Join our team and make a significant impact on the future of technology-driven businesses

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