SAP CRM- Consultant/Senior Consultant/Manager

What impact will you make?

Every day, your work will make an impact that matters, while you thrive in a dynamic culture of inclusion, collaboration and high performance. As the undisputed leader in professional services, Deloitte is where you'll find unrivaled opportunities to succeed and realize your full potential

Deloitte is where you'll find unrivaled opportunities to succeed and realize your full potential.

The Team

How can you thrive when nonstop disruption keeps redefining possibilities? You should reimagine more than business processes. You should reimagine everything relationships, data, markets, the workforce, and more. Deloitte can show you how and help you deliver results with SAP solutions.

Our SAP Practice offers a complete range of services from business case development and system design to configuration, testing and deployment .SAP offerings include SAP ECC, CRM, SRM, ICH, Portal, Net weaver, BO, SAP Development and BASIS & Infrastructure and covers all functional areas and industry verticals. Learn more about our Technology Practice.

Work you'll do

The primary role is to make immediate, direct contributions to enhancing our clients’ competitive position and performance in ways that are distinctive, innovative, and sustainable.

To do this, one must perform the following activities within the firm:

SAP Technical Architect , you will be responsible for designing, leading, and delivering scalable and integrated SAP solutions across SAP CRM , S/4HANA , and SAP Business Technology Platform (BTP) . You will work closely with cross-functional teams to architect solutions that meet enterprise business goals, optimize system performance, and enable digital transformation through intelligent technologies. This role combines deep technical expertise with strategic vision and project leadership.

Responsibilities

• Serve as the technical architect across large-scale SAP programs, focusing on SAP CRM, S/4HANA, and BTP.
• Design and implement integrated architectures involving SAP On-Premise and Cloud platforms.
• Provide architecture governance and guidance across SAP CRM (Sales, Service, Marketing), S/4HANA modules, and SAP BTP services (e.g., Integration Suite, Extension Suite, Workflow, RAP, Event Mesh).
• Lead the technical design of integrations between SAP and non-SAP systems using SAP PI/PO, CPI, API Management, and other middleware tools.
• Define and enforce technical standards, development guidelines, performance tuning, and security best practices.
• Collaborate with enterprise architects, functional consultants, and business stakeholders to align technology with business strategy.
• Guide development teams across ABAP (including RAP), UI5/Fiori, Java, and BTP-native applications.
• Support pre-sales efforts including architecture assessments, solutioning, estimations, and proposal creation.
• Lead code reviews, solution validations, and troubleshooting of complex technical issues.
• Stay updated on SAP’s product roadmap and innovations, and advise clients on modernization strategies.

Qualifications

• Bachelor’s or Master’s degree in Computer Science, Information Systems, Engineering, or related field.
• 5-8 years of SAP technical experience , including at least:
• 3+ years in SAP S/4HANA technical architecture and extensions.
• Hands-on experience with SAP CRM technical architecture, BOL/GENIL, and middleware.
• Strong command of SAP ABAP (Classic, OO, and RAP), UI5/Fiori, and modern integration technologies (REST, OData, SOAP).
• Proven experience in leading cross-functional teams in complex delivery environments.
• Solid understanding of DevOps, CI/CD pipelines (e.g., Git, Jenkins, Azure DevOps), and cloud-native development.
• Ability to design scalable, modular, and secure architectures across hybrid SAP landscapes.
• Excellent communication, leadership, and client engagement skills.

Skills

• SAP CRM
• SAP HANA
• OData services
• Performance tuning
• Technical documentation
• Problem-solving
• Work Location – PAN India

Your role

At Deloitte India, we believe in the importance of leadership at all levels. We expect our people to embrace and live our purpose by challenging themselves to identify issues that are most important for our clients, our people, and for society and make an impact that matters.

• Actively focuses on developing effective communication and relationship-building skills
• Builds own understanding of our purpose and values; explores opportunities for impact
• Understands expectations and demonstrates personal accountability for keeping performance on track
• Understands how their daily work contributes to the priorities of the team and the business
• Demonstrates strong commitment to personal learning and development; acts as a brand ambassador to help attract top talent

How you’ll grow

At Deloitte, our professional development plan focuses on helping people at every level of their career to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to help build world-class skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs at Deloitte University, our professionals have a variety of opportunities to continue to grow throughout their career. Explore Deloitte University, The Leadership Centre

Benefits

At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.

Our purpose

Deloitte is led by a purpose: To make an impact that matters .

Every day, Deloitte people are making a real impact in the places they live and work. We pride ourselves on doing not only what is good for clients, but also what is good for our people and the

Communities in which we live and work—always striving to be an organization that is held up as a role model of quality, integrity, and positive change. Learn more about Deloitte's impact on the world