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Clinic Manager
2 months ago
Job Opening: Clinic Manager - Crown Vet, Mumbai
About Crown Vet:
Crown Vet is an advanced veterinary care company dedicated to providing high-quality care through a team of passionate animal-loving professionals. Our clinics are well-equipped and staffed to ensure the best care for pets and their owners. We have 8 clinics operating across 5 cities in India and expanding rapidly.
Position : Clinic Manager
Location : Worli, Mumbai
Role Overview : We are seeking a dedicated Clinic Manager to oversee the daily operations of our veterinary practice in Worli, Mumbai.
Key Responsibilities:
Operational Management : Manage clinic operations and ensure compliance with veterinary laws and standards.
Medical Records & Appointments: Maintain accurate medical records and documentation, Ensure efficient appointment management
Financial Management : Manage the clinic's budget, monitor and control expenses, manage billing and invoicing, and oversee accounts receivable and payable.
Staff Management : Directly supervise reception and pharmacy staff, assist in hiring clinic staff, conduct performance evaluations, manage employee relations, ensure staff receive necessary training, and create a positive work environment.
Client Services : Implement client service protocols, address and resolve client concerns, ensure high levels of client satisfaction, and manage client communications and follow-ups.
Team Leadership & Development : Manage and mentor clinic staff, including receptionists, technicians, and veterinary teams, fostering a collaborative and motivated workplace.
Strategic Growth & Development : Support marketing strategies and promotions, identify business growth opportunities, and build relationships with referring veterinarians and stakeholders.
Qualifications:
· Minimum of 10+ years of experience in a similar role, preferably with a background in Hospitality (Hotels)
· MBA Preferred
· Computer Savvy and People's Person
· Pet Lover (Pet owner preferred)
Why Join us:
As we are expanding rapidly across India, there are plenty of opportunities within the organization to grow in the near future.
If this is something that excites you, rush your Resume/CV to hiring@crown.vet
