Account Receivable Specialist

About BiteSpeedHey there We are a Sequoia-backed SaaS startup building an AI-native Marketing, Support & Sales suite for e-commerce brands.We're currently working with 3000+ e-commerce brands globally across 50+ countries and are fortunate to have raised $5.5M+ along the journey with marquee investors like Sequoia Capital India, Kunal Shah, Gaurav Munjal & more backing us.Check out more about us here - https://www.bitespeed.co/ and do read through our 200+ odd 5-star reviews to get a sense of what our customers say about us here - https://apps.shopify.com/bitespeed-fb-messenger-chatbot (we openly brag about this )We've had some solid investors back us (making it easier for you to stalk us since you'd do this anyway):-BiteSpeed Raises USD 3.5M Funding, Led by Peak XV's Surge- https://www.businesswireindia.com/e-commerce-ai-startup-bitespeed-raises-usd-3-5m-funding-led-by-peak-xvs-surge-92455.htmlE-commerce AI start-up BiteSpeed raises $3.5 million funding led by Peak XV's Surge- https://www.thehindubusinessline.com/info-tech/e-commerce-ai-start-up-bitespeed-raises-35-million-funding-led-by-peak-xvs-surge/article68863058.eceBiteSpeed Raises $1.9 Million Seed Funding From Sequoia India's Surge- https://www.entrepreneur.com/en-in/business-news/bitespeed-raises-19-million-seed-funding-from-sequoia/418414About the roleThis role is about protecting a treasury that's growing quickly :). As we traverse the journey from $1M to $10M in ARR over the next couple of years, we want to ensure the highest level of financial rigour from the early days to lay a strong foundation for growth over the years.You'll be responsible for overseeing day-to-day financial operations, accounts receivables(collections) & reconciliation. It involves working closely with the CEO, executive team, and investors to develop and execute financial strategies that drive growth and profitability.What you'll doAs our Accounts Receivable Specialist, you'll play a critical role in safeguarding our growing revenue by ensuring timely collections and resolving client billing issues proactively. As we scale rapidly, we're looking for someone who can bring strong operational rigor and a hands-on approach to managing our receivables, especially through effective outbound communication with clients.Your primary responsibility will be to conduct cold calling and active outreach to clients to resolve billing issues, clarify outstanding balances, and successfully collect payments. You'll help maintain a clean and accurate accounts receivable ledger and serve as a key contributor to our financial operations.What you'll doMake outbound (cold) calls to clients to follow up on outstanding invoices, resolve billing concerns, and secure timely payments.Track overdue balances and maintain an organized follow-up cadence.Identify and resolve billing discrepancies through direct client communication.Work with internal teams (sales, customer success, operations) to troubleshoot invoice or service-related issues.Maintain accurate and up-to-date records of payments and customer account activity.Prepare and share accounts receivable reports, highlighting delays, risks, or patterns requiring attention.Ensure a positive customer experience while driving efficient collections.What makes you a good fitYou understand collections & reconciliation like the back of your hand.You're open to being a generalist and adapting to the uncertainty of early stage.1+ years of past experience working in SaaS accounting is an added plus.Salary and LocationLocation: BangaloreExpected CTC: We pay top of market for the right folks and also offer generous equity (ESOP) to everyone in the teamOur Way Of Life - https://www.notion.so/bitespeed/Way-Of-Life-At-BiteSpeed-44d9b9614d9641419da910189b1e9f8e.Our PurposeAt BiteSpeed, work is personal. You could blame this on us being existential, but most of us are spending the best years of our lives doing this and we want to be purposeful about the kind of workplace we're trying to create.Our purpose is about why we're here and what we care about:-Personal TransformationWealth CreationWinning TogetherOur ValuesOur values are about how we do what we do. Values define the right thing to do. We hire, reward and sometimes have to let go based on our values.We have 5 core values:-Go Above And BeyondMaking Things HappenSay It Like It IsProgress Over PerfectionDon't Take Yourself Seriously, Take Your Work SeriouslyPerks & BenefitsSmall things we've done to ensure we take care of our wellness, learning & keep things fun:-Health Insurance - Health insurance cover and accident coverage for extra cushion and mental peace when rainy days hit us.Quarterly Off-sites - Quarterly off-sites are a core part of the BiteSpeed culture. Our off-sites range from intense quarter planning sessions to crazy mafia nights and competitive cricket matches (with a lot of trash talking).Cult Fitness Membership - All work and no play makes jack a dull boy. Cult Fit and Cult Play passes to make sure we hit the gym more often.Personal Development - We sponsor courses, conference tickets, books on a case to case basis to ensure we're constantly growing.Salary In Advance - Trust first, by default. We pay out salaries in the first week of the month.How to apply?If this sounds interesting drop a personal note with why you'd want to work with us and what makes you a good fit on talent@bitespeed.co with nikita@bitespeed.co in cc.Know someone who might be a great fit? Refer them to us, if they end up joining we'll send you an Apple Airpods Pro as a gesture of thanksFor any queries feel free to write to talent@bitespeed.co.