Senior Recruiter

Who are we? Whatfix is a leading global B2B SaaS organization and the largest pure-play enterprise digital adoption platform solution provider. Utilizing GenAI technology, Whatfix enhances all stages of software deployment with application simulation, product analytics, and digital adoption, driving business outcomes such as increased revenue win rates, cost reduction, risk compliance, enhanced productivity, and improved user experience. We have seven offices in the US, India, UK, Germany, Singapore, and Australia, supporting 700+ global customers, including 80+ Fortune 500 companies. Whatfix has raised $265 million to date and is backed by marquee investors, including Warburg Pincus, Softbank, PeakXV, Dragoneer, and Cisco Investments. With over 45% YoY sustainable annual recurring revenue (ARR) growth, Whatfix is among the “Top 50 Indian Software Companies” as per G2 Best Software Awards. Recognized as a “Leader” in the digital adoption platforms (DAP) category for the past 4+ years by leading analyst firms like Gartner, Forrester, IDC, and Everest Group. The sole vendor named as Customers’ Choice: 2024 Gartner® Voice of the Customer for Digital Adoption Platform Report. We also boast a star rating of 4.6 on G2 Crowd 4.5 on Gartner Peer Insights and a high CSAT of 99.8% Highest-Ranking DAP on 2023 Deloitte Technology Fast 500™ North America for Third Consecutive Year Won the Silver for Stevie's Employer of the Year 2023 – Computer Software category and also recognized as Great Place to Work 2022-2023 Only DAP to be among the top 35% companies worldwide in sustainability excellence with EcoVadis Bronze Medal With our hyper-growth trajectory, we are on the lookout for a dynamic Talent Acquisition professional in Bangalore, working US business hours, to anchor high-impact GTM/Sales hiring for our North America business, along with select support for UK/EU markets. About the Role This role will be a full-cycle recruiting partner for Whatfix’s GTM/Sales leadership, with a strong emphasis on North America hiring (and secondary coverage for UK/EU). You will be responsible for driving end-to-end hiring strategies, headhunting top talent, building talent pipelines for niche roles, and ensuring a seamless candidate and stakeholder experience. You’ll also collaborate with global TA peers, share best practices, and contribute to building Whatfix’s employer brand in competitive international markets. Duties & Responsibilities: Partner with GTM leaders and hiring managers across Sales, Marketing, Solutions, and Customer Success functions to recruit top-tier talent for North America (primary), UK, and EU markets. Execute full-cycle recruitment – from intake meetings to offer negotiations – with a sharp focus on quality, speed, and stakeholder satisfaction. Develop and execute advanced sourcing strategies: headhunting, market mapping, competitor research, and engaging passive talent. Drive structured calibration sessions with hiring managers, ensuring clarity on role requirements and interview evaluation criteria. Use data-driven approaches to optimize pipeline conversion, reduce time-to-hire, and raise the talent bar for all hires. Contribute to global TA programs including employer branding campaigns, talent intelligence initiatives, and diversity hiring strategies. Deliver a high-touch candidate experience across all stages of the hiring process, ensuring positive brand reinforcement. Collaborate with global TA teams across the US, India, and Europe to align hiring best practices and ensure delivery consistency. Qualifications Experience & Expertise 5+ years of full-cycle recruitment experience, with strong exposure to GTM/Sales hiring for North America markets (Enterprise SaaS or B2B tech highly preferred). Proven success in filling senior, niche, and quota-carrying sales roles (Enterprise AE, Solutions, Marketing leadership, etc.). Demonstrated expertise in advanced sourcing techniques, talent mapping, and passive candidate engagement. Skills & Competencies Strong stakeholder management and influencing skills – ability to partner with senior GTM leaders and hiring teams globally. Excellent communication skills and cultural fluency to engage with candidates across North America and Europe. Proficiency in recruitment tools (ATS, CRM, sourcing platforms, LinkedIn Recruiter, AI-driven tools). Strong negotiation skills and ability to close complex offer scenarios. Agile, data-driven mindset with high EQ and adaptability in a dynamic environment. Additional Details Shift: US business hours (Bangalore location, on-site). Why Join Us? At Whatfix, we thrive on the power of collaboration, innovation, and ownership. We’re building a team that is deeply committed to raising the bar in talent acquisition, ensuring Whatfix continues to attract world-class talent to fuel our growth. If you’re someone who enjoys the challenge of high-impact international recruiting, thrives in a fast-paced global SaaS environment, and wants to make a tangible impact – this role is for you. Note: At Whatfix, we thrive on the power of collaboration, innovation, and human connection. We strongly believe that working together in our office (five days a week) fosters open communication, builds a sense of community, fuels innovation, and enables us to achieve our collective goals effectively. We strive to live and breathe our Cultural Principles and encourage employees to demonstrate some of these core values - Customer First; Empathy; Transparency; Fail Fast and scale Fast; No Hierarchies for Communication; Deep Dive and innovate; Trust, Do it as you own it; We are an equal opportunity employer and value diverse people because of and not in spite of the differences. We do not discriminate on the basis of race, religion, color, national origin, ethnicity, gender, sexual orientation, age, marital status, veteran status, or disability status