Chief Customer Engagement Officer

5 days ago

junagadh, India beBeeCyber Full time

Service Delivery ManagerThis role entails owning key service delivery relationships with clients, ensuring excellence in service assurance and providing generalist cyber consultancy.The focus is on delivering SOC services to customers, requiring experience with SOC, SIEM, and cyber security.You will need to prepare and present client operational reporting at monthly meetings, ensure L1 and L2 analysts are meeting SLAs, and develop a deep understanding of the client's business.Key responsibilities include preparing and presenting client operational reporting at monthly meetingsClient SLAs and Reporting (including driving enhancements)Ensure L1 and L2 analysts are meeting SLA and following procedures.Great report writing skills.Onboarding of new Clients.Continuously improve operations and client engagement.Continual Service Improvement Plans (CSIP) for client patch.Develop a deep understanding of the client's business including orchestration of strategic business planning, roadmaps and workshopsRisk and Issue ManagementProblem ManagementScope ManagementChange ManagementMajor incident managementRequirementsA minimum of 5 years' work experience in Service ManagementExperience in delivering Cyber SOC services is essentialExperienced working in an MSP environmentITIL Service Management accreditationProven experience with Incident response.Strong working knowledge of ITSM service delivery conceptsDemonstrated ability to position and present at a C-suite levelDemonstrated ability to lead and collaborate with a multi-disciplined teamStrategic thinking with a proactive attitudeSelf-sufficiency and a high degree of autonomyAbility to work within a team and achieve results through othersAbility to influence external & internal stakeholders as part of a continuous improvement life cycle for customers.Lead incidents to resolution.

  • Chief Procurement Officer

    5 days ago

    junagadh, India beBeeProcurement Full time

    Job Title: Chief Procurement OfficerAbout the Role:The Chief Procurement Officer is responsible for leading the procurement function, driving strategic sourcing initiatives, and ensuring compliance with company policies.Tech-Commercial Strategy Planning: Develop directions for planning to align with the company's Techno-Commercial strategy.Direct and oversee...

  • Chief Financial Officer

    5 days ago

    junagadh, India beBeeFinance Full time

    Job Title: Chief Financial OfficerAbout the RoleWe are seeking a highly skilled and experienced Chief Financial Officer to join our team. As the head of finance, you will be responsible for leading all financial planning, budgeting, forecasting, and analysis activities.Key ResponsibilitiesAccounting Procedures: Develop and implement effective accounting...

  • Chief Financial Operations Officer

    2 weeks ago

    junagadh, India beBeeFinancial Full time

    Job SummaryThe Chief Financial Operations Officer will be responsible for overseeing financial management for clients across the US, UK, and Canada.Key Responsibilities:Develop and implement full-cycle accounting strategies, reporting, and analysis for international entitiesManage financial controls, budgeting, forecasting, and compliance to ensure accurate...

  • Chief Digital Engagement Strategist

    5 days ago

    junagadh, India beBeeDigitalEngagement Full time

    Drive Business Growth with Strategic Digital EngagementJob Description:Digital engagement managers play a pivotal role in fostering robust relationships with customers across digital platforms.Key Responsibilities Include:Developing and executing customer-centric engagement strategies that drive business expansion and satisfactionCollaborating with...

  • Customer Engagement Specialist

    2 weeks ago

    junagadh, India beBeeBraze Full time

    Braze Consultant Job OverviewAs a key member of our team, the Braze Consultant will lead strategic planning, setup, and optimization of customer engagement programs utilizing Braze capabilities.Key Responsibilities:Provide strategic consultation on Braze capabilities and customer engagement strategies to align with business objectives.Design lifecycle and...

  • Chief AI Strategist

    7 days ago

    junagadh, India beBeeArtificialIntelligence Full time

    Job Title: Chief AI StrategistWe are seeking an accomplished Chief AI Strategist to spearhead the design, development, and implementation of cutting-edge AI solutions.The successful candidate will be responsible for leading a team of engineers in delivering successful projects leveraging AI technologies to solve complex problems.Key Responsibilities...

  • Chief Technology Officer

    7 days ago

    Junagadh, India HydroMatx Full time

    We’re Hiring: Chief Technical Officer HydroMatx is expanding, and we’re looking for a Chemical Engineer who wants to build something meaningful in the green hydrogen space. 📍 Location: Remote ⏱️ Type: Part-time 💰 Compensation: ₹10,000–₹12,000 per month 🏢 About Us HydroMatx is a clean-tech startup sourcing and supplying electrolyzer and...

  • Customer Engagement Specialist

    5 days ago

    junagadh, India beBeeCustomerService Full time

    About the RoleThe role involves engaging with customers to meet their needs effectively.Customer InteractionKnowledgeable AnswersTeam CollaborationData EntryThe ideal candidate should possess excellent communication skills, be knowledgeable about products and services, and have the ability to work in a fast-paced environment.Required Skills and...

  • Customer Engagement Specialist

    2 weeks ago

    junagadh, India beBeeCustomerService Full time

    Key ResponsibilitiesEngage with potential customers through various channels to conduct consultations and understand customer needs.Recommend suitable products and solutions to meet customer expectations.Building long-term relationships with clients is vital. To achieve this, addressing their inquiries promptly and professionally is key.Monthly sales targets...

  • SAP Technical Consultant

    3 days ago

    junagadh, India beBeeCustomer Full time

    Position DescriptionThis is a high-profile role that involves driving digital customer engagement and fostering strong relationships with clients.Key RequirementsAn engineering graduate with 4+ years of work experience as a SAP technical consultant, with at least 2 years in a customer-facing role, ideally within the IT industry or a related field.Excellent...