Chief System Designer
2 weeks ago
Senior Technical ArchitectA highly skilled Senior Technical Architect is needed to design and deliver ServiceNow solutions that meet the specific needs of our organization.Key Responsibilities:Create robust technical solutions that align with business objectives and fit seamlessly into our IT ecosystem.Develop and maintain comprehensive architecture designs for assigned projects or modules.Configure and customize ServiceNow modules (e.g. ITSM, ITOM, HRSD, CSM) to meet requirements.Design and implement integrations between ServiceNow and other systems to ensure seamless data exchange.Provide technical leadership and guidance to developers and administrators on complex ServiceNow projects.Collaborate with QA teams and end-users to develop test plans and verify solution functionality.Plan and coordinate go-live activities for new ServiceNow features or modules to minimize disruption to business operations.Preferred Qualifications:15+ years of relevant experience in designing complex ServiceNow implementations or working in a consulting capacity across multiple client environments.Experience with a broad range of ServiceNow modules and integrations, including advanced features such as ServiceNow Discovery/Service Mapping.ServiceNow Certified Application Developer (CAD) certification or equivalent skills.Industry or domain expertise in tailoring ServiceNow solutions for specific sectors (e.g. finance, healthcare, manufacturing).Project leadership experience in large-scale ServiceNow projects for global organizations or Fortune 500 companies.Desired Skills and Competencies:Excellent communication and presentation skills to explain ServiceNow capabilities and technical concepts in business-friendly terms.Strong leadership presence to guide developers and configuration specialists while being collaborative enough to work as part of a broader project team.Skilled in working with end-users and process owners to ensure the delivered solution meets their needs and engages stakeholders throughout the project to manage expectations and incorporate feedback.Creative problem-solving skills to troubleshoot issues on the ServiceNow platform and identify root causes.Enthusiasm about continuous learning and adapting to the platform's evolving features.
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