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Design Manager
2 months ago
You Lead the Way. We’ve Got Your Back.
With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.
At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.
Join Team Amex and let's lead the way together.
Manages complex or high-profile project journeys with diverse stakeholders and/or third parties
Applies expertise to advise partners/peers and routinely informs project decision making and priority
Leads the management of complex or high-profile programs with diverse stakeholders and/or third parties
Applies expertise to advise leaders/peers and routinely informs leadership decision making and operational priority
Tracks key deliverables for each delivery cycle and ensures largerTracks key deliverables for each delivery cycle and ensures larger
products and design roadmaps are aligned and on time
Makes informed recommendations that shape product and operational prioritization, ways of working, and partnerships
Elevates our practices by implementing scalable frameworks and that support and inform business goals and metrics
Evolves tools and training methods to enable adoption of processes and adherence to best practices across the team
Establishes and monitors necessary feedback channels to regularly identify opportunities, pain points, and gaps
Nurtures and grows existing partnerships with stakeholder and/or third parties
Maintains ongoing and collaborative cross-functional relationships to gather insights, align on business needs and deliver value, ultimately ensuring success across projects and programs
Collaborate with and models operational excellence for junior members of the [Design/Research] operations team
We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:
Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunitiesAmerican Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
