Program Learner Support Specialist

1 week ago

rajahmundry, India beBeeLearning Full time

Learning Experience CoordinatorAbout Us:We're committed to making high-quality education accessible and affordable worldwide by collaborating with top-tier universities. Our short courses, degree programs, professional certificates, and executive programs help individuals learn new skills and transform their lives.Founded in 2015, we have over 2,000 employees globally and offices in multiple locations. Following a significant funding round, the company is valued at $3.2 billion.Role Overview:You will play a key role in ensuring the smooth operation of our programs, providing support to learners, and coordinating with internal teams for a seamless learning experience. The ideal candidate will have excellent English communication skills, thrive in a fast-paced environment, and be adaptable to evolving processes.Responsibilities:Learner Support: Serve as the point of contact for learners, addressing inquiries, guiding them through the program journey, and resolving issues to ensure a positive experience.Stakeholder Collaboration: Work closely with internal teams to manage program timelines, ensure deliverables alignment, and identify areas for process improvement.Process Improvement: Identify opportunities to streamline program delivery, enhance learner satisfaction, and implement best practices for efficiency.Quality Control: Ensure all learning communications adhere to quality standards and branding guidelines set by the process.Qualifications:Bachelor's degree in a relevant field or equivalent qualification.Excellent Communication: Strong written and verbal English communication skills are essential.Adaptability to Business Needs: Ability to respond to tickets, chats, and out-calling as per business requirements.Customer-Focused: Demonstrated experience in a customer support role with the ability to resolve learner inquiries professionally and effectively.Tech-Savvy: Ability to quickly adapt to new software platforms and tools, with an interest or background in EdTech being a plus.Why Choose Us:At our organization, you'll have the opportunity to make a real impact by helping professionals achieve their learning goals. We offer a collaborative work environment, opportunities for growth, and the chance to work with leading educational institutions.

  • Program Operations Specialist

    8 minutes ago

    rajahmundry, India beBeeProgram Full time

    Job OpportunityEducational institution seeks a coordinator to manage programs, support learners, and collaborate with internal teams.Learner Support: Serve as the point of contact for learners, addressing inquiries, guiding them through the program journey, and resolving issues.Stakeholder Collaboration: Work closely with internal teams to manage program...

  • Program Support Specialist

    6 days ago

    rajahmundry, India beBeeData Full time

    Program Support SpecialistWe are seeking an experienced and highly motivated individual to support program operations, monitor progress, and drive data-driven decision-making.Familiarity with G Suite applications is necessary for success in this role.Effective data management skills include collecting, cleaning, and reporting data to support program...

  • Education Program Manager

    1 day ago

    rajahmundry, India beBeeProgram Full time

    About our role:We're looking for a highly organized and communicative professional to join our team as a Program Coordinator.This is an exciting opportunity to contribute to the delivery of high-quality programs, working closely with internal teams and stakeholders to ensure seamless operations.As a Program Coordinator, you will be responsible for providing...

  • Global Programming Instructor

    4 days ago

    rajahmundry, India beBeeEducator Full time

    International Coding EducatorDelivering engaging online coding classes to students aged 5–18 is a highly rewarding experience. As an International Coding Educator, you will enable students to build a wide range of applications, from apps and websites to games and software.Cover both block-based and text-based programming, including Scratch, Blockly, MIT...

  • Senior Technical Support Specialist

    1 day ago

    rajahmundry, India beBeeT24Specialist Full time

    Job Title: Senior Technical Support SpecialistWe are seeking an experienced Senior Technical Support Specialist to join our team and provide high-level technical support for the T24 system.Key Responsibilities:Monitor and troubleshoot COB processes to ensure seamless system operationsCollaborate with stakeholders to resolve transaction errors and improve...

  • Desktop Support Specialist

    1 week ago

    rajahmundry, India beBeeProductivity Full time

    Job Title: Desktop Support SpecialistJob Summary:We are seeking an experienced desktop support specialist to join our team. The ideal candidate will have a strong background in troubleshooting and resolving desktop-related issues.Responsibilities:Investigate and resolve desktop-related issuesCollaborate with IT teams to ensure seamless integration and...

  • Education Program Specialist

    4 days ago

    rajahmundry, India beBeeCoordinator Full time

    Key ResponsibilitiesThe successful candidate will be responsible for coordinating educational activities, supporting youth development programs, leading training sessions, and developing communication strategies with educators and school principals.This role also involves administrative tasks, planning events, and maintaining records related to skill...

  • IT Technical Support Specialist

    1 week ago

    rajahmundry, India beBeeHelpDesk Full time

    Information Technology Specialist Job DescriptionThis role involves providing technical support, user assistance, system administration, hardware management, network and security support.Provide first-level and second-level support for desktops, laptops, printers, mobile devices, and other peripherals.Troubleshoot and resolve issues related to Windows/macOS...

  • L2 Support Specialist

    1 week ago

    rajahmundry, India beBeeSupport Full time

    Job DescriptionWe have an opening for a L2 Support Specialist role.This is a challenging opportunity to work in our Service Desk team, providing high-quality support to end-users and other Agency Service Desks/Help Desks.The successful candidate will be responsible for handling L2 issues reported with the Apps & Infra Helpdesk, including:Receiving calls,...

  • Online Technical Support Specialist

    1 week ago

    rajahmundry, India beBeeTechnical Full time

    Job Overview:We are seeking a skilled and experienced professional to join our team as an Online Technical Support Specialist. The ideal candidate will have excellent English communication skills, knowledge of Electrical and Electronic or power electronics, solar inverters product.The successful candidate will be responsible for providing timely online...