Help Desk Support Specialist

We are currently seeking a highly motivated Customer Support Specialist with excellent communication skills and a passion for delivering exceptional service.The ideal candidate should be a quick learner, demonstrate strong ownership, and possess the capability to resolve customer issues efficiently while maintaining a professional and empathetic approach.Key...

Job OverviewThe Customer Service Representative role entails delivering exceptional customer support by addressing inquiries, resolving issues, and ensuring a positive experience through various communication channels.This position demands strong problem-solving skills and professionalism. Key responsibilities include responding to customer inquiries,...

We are seeking a Mac support specialist to join our team. The ideal candidate will have 5-10 years of experience in end-user support, specifically with macOS and its related technologies.Key Responsibilities:Providing top-notch support for services like Endpoint Backup, Managed Print, and Mac OS Software Admin (packaging & deployment)Ensuring seamless site...

Job SummaryAs a Service Desk Specialist, you will serve as the primary point of contact for end-users via phone, chat, and self-service tickets. Your role will involve qualifying and opening tickets for remediation, triaging tickets to respective teams, and providing regular updates and follow-ups on ticket status.Key Responsibilities:Ticket Management:...

Job Title: Remote IT Support SpecialistWe are seeking a skilled and experienced Remote IT Support Specialist to join our team. The ideal candidate will possess excellent communication skills, a strong analytical mindset, and the ability to work independently with minimal supervision.

IT Service Delivery ExpertThis role focuses on providing top-notch support for our managed services tool sets and associated processes. Key responsibilities include managing daily operational needs, ensuring timely client access to resources, and collaborating with stakeholders to optimize the efficiency of our technical support systems.The IT service...

Job Overview:We are seeking a highly skilled and motivated Technical Support Specialist to join our team. In this role, you will provide pre-sales technical communication and support for various products, including grid-connected inverters, energy storage converters, and PV-storage solution accessories.Key Responsibilities:Prepare technical documentation to...

About the Job:We are looking for an experienced ITSM service delivery specialist to manage and optimize our Freshservice platform. This role involves owning and managing the entire service management lifecycle, from incident and problem management to change and asset management.The ideal candidate will have 3-5 years of experience in ITSM roles, with a...

Online Mental Health Support SpecialistSolvit aims to make counseling accessible, affordable, and stigma-free in India. As a remote counselor or mental health support specialist, you will provide online sessions and support clients with emotional and behavioral concerns.Responsibilities:Offer 1:1 sessionsMaintain brief session notesSupport clients with...

About the CompanyBCForward is seeking a GenAI Support Specialist to contribute to the Security Engineering, Automation & Operations function for Generative AI and Agentic AI technologies.About the RoleThis role provides continuous 24x7 monitoring, triage, and resolution of incidents related to our Generative AI systems and services. Reporting into the B40...