Advanced Customer Experience Specialist

2 weeks ago


kollam, India beBeeCustomer Full time

As a Senior Technical Support Engineer, you will drive agreement and improvement across product and operations teams.You will focus on improving broader customer experience and have a visible global impact on process, product, and team.You will provide advanced support and product expertise to our largest customers and be a lead-level III support engineer working on important customer accounts.You will work with other team members in offices globally and participate in customer-facing calls communicating progress updates, action plans, and resolution details.



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