Operations Director

24 hours ago


Malappuram, India beBeeOperations Full time

About the RoleWe are seeking a highly skilled Operations Director to oversee our client services operations in the US and Canada. The ideal candidate will have prior experience managing international clients and possess a deep understanding of SEO strategies, GMB optimization, project delivery, and team management.This role requires someone who can act as a bridge between our internal teams and clients, ensuring seamless communication, timely deliverables, and regular updates.Manage end-to-end GMB and SEO projects for US & Canada clients.Serve as the primary point of contact between clients and internal teams.Conduct daily meetings with clients to understand requirements, provide updates, and manage expectations.Coordinate with internal SEO, content, and design teams to ensure timely delivery of tasks.Monitor project progress, timelines, and quality of output.Perform basic audits on GMB profiles and websites to identify improvement areas.Prepare weekly and monthly performance reports for clients.E nsure all projects are delivered within deadlines and meet quality standards.Escalate project challenges proactively and provide solutions.Maintain clear communication across teams and manage multiple projects simultaneously.



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