Manager - Total Rewards Services (Global Business Services)

6 days ago

hyderabad, India 451 Discovery Comm. India Full time

Who We Are…

When we say, “the stuff dreams are made of,” we’re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD’s vast portfolio of iconic content and beloved brands, are the bringing our characters to life, the bringing them to your living rooms and the creating what’s next…

From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive.

Your New Role…
The Total Rewards Services Manager will hold a key management position within the P&C GBS organization. The primary goal for this role is to operate the benefits and leaves administration activities for the Europe and Asia Pacific Markets. This role is hands on and is accountable for all aspects of performance including ownership of the implementation of service optimization and creating efficiencies in this space and for partnering with the Center of Excellence International Total Rewards leaders in the continued rollout of benefits harmonization across numerous countries. The role requires a proven and dynamic manager with customer service focus, cost improvement focus, process improvement mindset, innovation mindset, analytical and problem-solving skills and communication skills who is ready to partner with teams at all levels across the organization. 

Your Role Accountabilities…

Lead the day-to-day operations of all assigned process areas across the Europe and Asia Pacific benefits and leaves administration teams. 

Responsible for ensuring a high standard of delivery to meet SLA’s/KPI’s and providing an exceptional employee experience

Drive continuous improvements and service delivery excellence opportunities, foster a culture of innovation within the team

Works in partnership with the Centre of Excellence Regional Total Rewards Director/Leads for APAC and EMEA

Manage and maintain effective internal and external relationships with 3rd party vendors/partners

Ensure processes achieve full compliance with policy and control environment including data privacy and SOX

Champion a positive employee experience by continuously enhancing P&C services by addressing feedback and concerns

People management/ leadership of team including succession planning, coaching, developing talent and creating a strong employee culture

Qualifications & Experience…

E xperience: Proven expertise in managing Total Rewards/HR support functions and managing operations in a multinational environment.

Education: Bachelor’s degree in Human Resources or related field required

Technical Skills: Strong familiarity with HR and benefits systems, particularly Workday and Benify

Leadership: Demonstrated leadership in multinational operations. Proven ability to lead, engage, and build positive team cultures.

Relationship Management: Strong relationship and negotiation skills. Experienced in building and maintaining effective collaborations.

Process Management: Skilled in process management, improvements, and re-engineering. Ability to manage multiple tasks under pressure with minimal supervision.

Organizational Skills: Excellent planning, time management, prioritization, delegation, and follow-up skills. Recognized for reliability, integrity, and trustworthiness.

Decision Making: Demonstrated ability to provide well-thought-out recommendations, manage risk, and adapt to changing environments.

Global Perspective: International experience is required, along with willingness and ability to travel internationally.

Communication & Influence: Exceptional communication skills, capable of conveying complex information clearly. Persuasive and persistent in driving change.

Leadership Presence: Strong business and technical acumen with an inspiring leadership presence. Demonstrates 360-degree leadership, balancing cost, productivity, and timeliness in executing strategy.

How We Get Things Done…

This last bit is probably the most important Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview.

Championing Inclusion at WBD

Warner Bros. Discovery embraces the opportunity to build a workforce that reflects the diversity of our society and the world around us. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law.

  • Manager - Total Rewards Services (Global Business Services)

    3 months ago

    hyderabad, India 451 Discovery Comm. India Full time

    Who We Are… When we say, “the stuff dreams are made of,” we’re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD’s vast portfolio of iconic content and beloved brands, are the bringing our characters to life, the bringing them to your living rooms and the creating what’s...

  • Manager - Total Rewards Services (Global Business Services)

    3 months ago

    Hyderabad, India 451 Discovery Comm. India Full time

    Who We Are… When we say, “the stuff dreams are made of,” we’re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD’s vast portfolio of iconic content and beloved brands, are the bringing our characters to life, the bringing them to your living rooms and the creating what’s...

  • Manager, Benefits Administration Services

    6 days ago

    hyderabad, India Conduent Business Services Full time

    Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is...

  • Manager, Benefits Administration Services

    2 weeks ago

    hyderabad, India Conduent Business Services Full time

    Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is...

  • Manager, Benefits Administration Services

    2 weeks ago

    Hyderabad, India Conduent Business Services Full time

    Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is...

  • Manager, Benefits Administration Services

    2 weeks ago

    Hyderabad, India Conduent Business Services Full time

    Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is...

  • Business Services Specialist

    1 week ago

    hyderabad, India Randstad Global Capability Center Full time

    Job title: Business Service SpecialistLocation : HyderabadWork Mode : HybridShift : 2:00PM - 11:00PM ISTPosition Overview:To provide a quality and highly efficient support to the Randstad UK business tosupport with defined Mid Office responsibilities. To forge relationships with allparties, including key internal stakeholders.Priorities for the role...

  • Service Delivery Manager

    5 days ago

    hyderabad, India S&P Global Full time

    Service Delivery Manager The Team : The Digital Technology Services Platforms & Tools (DTS P&T) is responsible for developing and managing tools enabling Service Management, Agile Execution, Project Portfolio Management, DevOps Tools and DTS BI, for all the S&P Global Divisions. The P&T team is spread across 5 major verticals as mentioned above and is...

  • Business Services Specialist

    1 week ago

    Hyderabad, India Randstad Global Capability Center Full time

    Job title: Business Service SpecialistLocation: HyderabadWork Mode: HybridShift: 2:00PM - 11:00PM ISTPosition Overview:To provide a quality and highly efficient support to the Randstad UK business tosupport with defined Mid Office responsibilities. To forge relationships with allparties, including key internal stakeholders.Priorities for the role...

  • Business Services Specialist

    1 week ago

    hyderabad, India Randstad Global Capability Center Full time

    Job title: Business Service Specialist Location : Hyderabad Work Mode : Hybrid Shift : 2:00PM - 11:00PM IST Position Overview: To provide a quality and highly efficient support to the Randstad UK business to support with defined Mid Office responsibilities. To forge relationships with all parties, including key internal stakeholders. Priorities for the...

  • Business Services Specialist

    1 week ago

    Hyderabad, India Randstad Global Capability Center Full time

    Job title: Business Service SpecialistLocation: HyderabadWork Mode: HybridShift: 2:00PM - 11:00PM ISTPosition Overview:To provide a quality and highly efficient support to the Randstad UK business tosupport with defined Mid Office responsibilities. To forge relationships with allparties, including key internal stakeholders.Priorities for the role...

  • Business Service Specialist

    6 days ago

    hyderabad, India Randstad Global Capability Center Full time

    Job title: Business Service Specialist Location : Hyderabad Work Mode : Hybrid Shift : 2:00PM - 11:00PM IST Position Overview: To provide a quality and highly efficient support to the Randstad UK business to support with defined Mid Office responsibilities. To forge relationships with all parties, including key internal stakeholders. Priorities for the...

  • Business Services Specialist

    6 days ago

    hyderabad, India Randstad Global Capability Center Full time

    Job title: Business Service SpecialistLocation: HyderabadWork Mode: HybridShift: 2:00PM - 11:00PM ISTPosition Overview:To provide a quality and highly efficient support to the Randstad UK business tosupport with defined Mid Office responsibilities. To forge relationships with allparties, including key internal stakeholders.Priorities for the role...

  • Service Management Specialist

    5 days ago

    hyderabad, India Tata Consultancy Services Full time

    Job Role -Service Management Experience Range: 8 to 10 years Job Locations: Hyderabad Job Description Must Have FNMS, TMDB, Configuration Management, Architecture Standard Management around FNMS & CMDB Data, IT segment management for server, Software harvesting, license maturity, Purchase subscription and maintenance renewal Responsibilities Primary...

  • Service Delivery Manager

    6 days ago

    hyderabad, India S&P Global Full time

    Service Delivery Manager The Team: The Digital Technology Services Platforms & Tools (DTS P&T) is responsible for developing and managing tools enabling Service Management, Agile Execution, Project Portfolio Management, DevOps Tools and DTS BI, for all the S&P Global Divisions. The P&T team is spread across 5 major verticals as mentioned above and is...

  • Service Delivery Manager

    2 weeks ago

    Hyderabad, India S&P Global Full time

    Service Delivery Manager The Team: The Digital Technology Services Platforms & Tools (DTS P&T) is responsible for developing and managing tools enabling Service Management, Agile Execution, Project Portfolio Management, DevOps Tools and DTS BI, for all the S&P Global Divisions. The P&T team is spread across 5 major verticals as mentioned above and is...

  • Senior Manager Rewards

    6 days ago

    hyderabad, India Dr. Reddy's Laboratories Full time

    Job SummaryWe are seeking an experienced and dynamic Rewards Specialist who should have managed Rewards for a region/ country independently. Join our Global Rewards CoE team for developing, implementing, governing and managing local Compensation & Benefits systems, program and processes.Roles & Responsibilities• You will be responsible for conducting...

  • Service Management Specialist

    1 week ago

    hyderabad, India Tata Consultancy Services Full time

    Job Role -Service ManagementExperience Range: 8 to 10 yearsJob Locations: HyderabadJob DescriptionMust HaveFNMS, TMDB, Configuration Management, Architecture Standard Management around FNMS & CMDB Data, IT segment management for server, Software harvesting, license maturity, Purchase subscription and maintenance renewalResponsibilitiesPrimary...

  • ServiceNow -IT Service Management

    6 days ago

    hyderabad, India Tata Consultancy Services Full time

    We are seeking an experienced ServiceNow ITSM Specialist to design, implement, and maintain IT service management solutions using the ServiceNow platform. The ideal candidate will have a deep understanding of ITSM processes and the ability to translate business requirements into functional solutions.About the Role:ServiceNow-ITSMLocation: HyderabadExperience...

  • ServiceNow -IT Service Management

    5 days ago

    hyderabad, India Tata Consultancy Services Full time

    We are seeking an experienced ServiceNow ITSM Specialist to design, implement, and maintain IT service management solutions using the ServiceNow platform. The ideal candidate will have a deep understanding of ITSM processes and the ability to translate business requirements into functional solutions. About the Role: ServiceNow-ITSM Location:...