User Experience Designer
4 weeks ago
Job Description and Responsibilities:Evaluate the current website and application from UI/UX perspective and create a summary of observations and improvementsBenchmark other gaming and non-gaming applications to check the best practices and identify opportunities to learn and improve our offeringsEvaluate the Customer feedbacks received over the last 1 year and identify areas of improvements for UI/UXEvaluate the User Journeys and drop-offs on Website and Application to understand the disconnect or dissatisfaction of our users and plan necessary communications at the critical juncturesCreate a revised UI/UX journey and showcase the same to all stakeholders with reasoning’s, mockups, flowcharts and expected outcomesCreate a plan with timelines for deployment of suggested changes and improvementsConstantly monitor the journeys, drop-offs and stickiness post deployment of the new UI/UX and make iterations as and when necessary
KPI’s:Roadmap AdherenceImprovement in StickinessImprovement in Session LengthImprovement in GameplayImprovement in CSAT
Education and Experience:1.
Master’s degree in Design2.
Minimum 2- 4 years’ experience in UI/UX role, experience with Consumer Tech or Gaming will be preferred3.
Has expertise in using the Adobe tools like Photoshop, Illustrator, InDesign, Premier Pro, After Effects4.
Has solid understanding of Design Thinking and Consumer Behavior5.
Has ability to design User Journeys basis self-study, existing data and customer insights6.
Has successfully designed and executed a UI/UX revamp project achieving the desired outcome
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