Chief Configuration Architect

19 hours ago

surat, India beBeeConfiguration Full time

Job Title: Configuration Management SpecialistWe are seeking an experienced Configuration Management Specialist to join our team. In this role, you will be responsible for the end-to-end delivery of HAM and CMDB engagements.Key Responsibilities:Ensure alignment with SLAs, KPIs, and service improvement initiatives.Configure robust Identification and Reconciliation rules to ensure reliable CMDB data integrity.Monitor CMDB health and proactively resolve data conflicts between authoritative sources.Define and maintain standard Configuration Items (CIs), CI relationships, and classification schemas in line with business needs.Develop and maintain process documentation, policies, and compliance frameworks for HAM and CMDB.Create and enhance application maps using ServiceNow Service Mapping.Configure MID Servers for integrations and data synchronization.Customize ServiceNow environments including scripting, automation, and module configuration.Design and manage reports and dashboards to support decision-making and transparency.Requirements:Familiarity with CMDB principles and practices.Strong analytical and problem-solving skills.Excellent communication and interpersonal skills.Ability to work collaboratively as part of a team.Proven experience with ServiceNow or similar ITSM platforms.Benefits:Competitive salary and benefits package.Ongoing training and professional development opportunities.A collaborative and dynamic work environment.About Us:We are a leading provider of innovative technology solutions.

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    surat, India beBeeSoftware Full time

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    surat, India beBeeLeadership Full time

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