Mortgage Underwriting Team Leader Position

16 hours ago


nellore, India beBeeLeadership Full time

Job Title: Team Lead - Mortgage UnderwritingLocation: Remote Work ArrangementExperience: 5-7 years in US residential mortgage underwriting, preferably with experience as a team lead or supervisor.Key Responsibilities:Oversee and direct a team to meet productivity goals and service level agreements (SLAs) for the mortgage underwriting area.Maintain accurate and timely production reports on a daily, weekly, and monthly basis.Collaborate with senior management to optimize workflows, processes, training programs, reporting tools, and special projects that improve overall efficiency and performance.Offer recommendations for strategic initiatives and process improvements that enhance the team's productivity and output.Coordinate effectively with internal support teams to ensure seamless operations and customer satisfaction.Resolve complex queries and complaints from external and internal customers in a professional and courteous manner.Lead, coach, motivate, and develop team members to deliver high-quality results and meet performance expectations.Monitor and evaluate staff performance, attendance, and generate reports as necessary to inform talent development and resource allocation decisions.Requirements:Familiarity with the US mortgage industry and significant underwriting experience.Understanding of various types of mortgages and origination documents.Excellent written and verbal communication skills.Strong customer service, negotiation, leadership, analytical, and decision-making abilities.Able to analyze numbers and reconcile data accurately.Proficiency in MS office applications, particularly Excel for data analysis and reporting.



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