Branch Automation Visionary

Branch Automation and Product Vision LeaderWe empower financial institutions to excel in digital transformation by delivering world-class customer experiences through our cutting-edge branch automation solutions.This key role focuses on defining, governing, and executing the product vision, roadmap, and end-to-end strategy for a comprehensive Branch Automation and Teller Operations platform designed for retail, SME, and corporate banking.The ideal candidate will ensure that the platform remains compliant, operationally efficient, user-friendly, and aligned with evolving branch-level service needs, regulatory expectations, and digital transformation initiatives.Key Responsibilities:Communicate the product vision, strategy, and go-to-market approach for the platform, ensuring alignment with branch-banking priorities, operational efficiency goals, regulatory expectations, commercial objectives, and competitive positioning.Drive the Branch UX Modernization agenda, focusing on improving teller screens with modern workflows, dual-monitor support, accessibility compliance, rapid navigation, and performance improvements that directly impact teller efficiency.Own, prioritize, and regularly update the product backlog, focusing on high-value branch automation features and modules, and adjust priorities as business needs evolve.Manage the Migration & Version Upgrade Roadmap for the platform, ensuring seamless adoption across banks while maintaining backward compatibility and minimizing operational disruption.Convert business, operational, and regulatory requirements into actionable user stories and acceptance criteria tailored for development, QE, and integration teams.Ensure clarity of ownership across product teams and align delivery milestones with strategic roadmap objectives.Own and govern integration standards, especially for core-driven transactional flows.Collaborate with enterprise architects to enforce API versioning, error handling, resilience patterns, and performance benchmarks.Monitor platform performance using analytics and KPIs (transaction throughput, teller efficiency, audit exceptions, adoption, customer satisfaction), and drive continuous improvement based on feedback, operational insights, and industry benchmarks.Oversee security, audit readiness, regulatory compliance, and continuous enhancement for operational resilience.Collaborate with internal and external stakeholders to gather feedback, communicate changes in priorities, risks, and dependencies, and ensure alignment across all parties.Represent the product in demos, conferences, workshops, and strategic meetings.Requirements:Bachelor's degree in Computer Science, Information Systems, Banking, Engineering, or Business Administration; advanced degrees are an asset.10+ years of experience in product ownership, business analysis, or product management within financial services, branch automation, teller systems, or large-scale enterprise software platforms.Proven experience managing enterprise-grade products with complex integrations, multi-module architectures, and cross-product dependencies (branch systems, digital channels, core banking, CRM).Prior involvement in large-scale banking implementations, including rollout planning, version upgrades, migration programs, and multi-branch deployment cycles.Solid knowledge of .NET Framework, software architecture fundamentals, API design patterns, and enterprise integration practices.Hands-on understanding of Azure services (AppService, Azure SQL, Event Hub, Key Vault, API Management), cloud deployment models, security practices, and observability tools.Experience leading integration governance, API consistency, versioning, and orchestration for enterprise banking systems.Ability to guide development teams in adopting resilience patterns and secure coding standards.Ability to manage UX modernization initiatives, driving improvements in teller usability, performance, accessibility, dual-monitor flows, and workflow optimization.Experience working with cross-functional teams to ensure cohesive product lifecycle execution.Preferred Skills:Hands-on experience with Azure DevOps, Jira, Confluence, or similar product delivery and documentation tools.Relevant certifications such as Certified Scrum Product Owner (CSPO) or Professional Scrum Product Owner (PSPO)Microsoft Azure certifications (AZ-900, AZ-204, or Functional Consultant certifications)Product Management certifications (Pragmatic Institute, AIPMM, Product School)Banking operations, branch management, or financial services certifications.What We Offer:Performance-Linked Bonus: Your hard work doesn't go unnoticed Enjoy a performance-linked bonus as a testament to your dedicationRewards Beyond the Job: Enjoy a comprehensive benefits package, including Remote Work Support, Health Insurance, Care Program, and Online Psychological Support. We care about you.Birthday Leave, Because You Matter: We value your special moments Take the day off on your birthday and treat yourself.Global Impact, Cutting-Edge Tech: Immerse yourself in global projects with top-tier clients and stay ahead with cutting-edge technologies. Your skills will shape the future of our industry.Unleash Your Potential: Develop yourself with our academy opportunities, webinars, and in-house training sessions.Diverse, Vibrant Community: Be part of a dynamic environment that values diversity and inclusivity.Together Culture: Even in a remote world, we cultivate connections through engaging face-to-face gatherings as well as online fun events.About Us:We are a global technology company with more than two decades of expertise in the Financial Services industry. Our mission is to enable financial institutions to become digital leaders by delivering world-class customer journeys in digital and assisted channels.With offices in 15 countries from Canada over Europe and the Middle East to Kuala Lumpur, our 900+ colleagues are serving customers in more than 30 countries worldwide.