Technical Support Engineer(Data Storage)

7 days ago

mumbai, India Smart Moves Consultants Full time

Job Title: Support Engineer (Data Storage )


Location: Sion, Mumbai


About Us:

We are leading manufacturer of workstations, servers, and data storage solutions with over a decade of experience in delivering enterprise-grade technology to prominent clients, including government and corporate sectors.


Job Description

Position: Support Engineer (Data Storage)

Location: Sion, Mumbai

We are seeking a skilled Support Engineer with expertise in enterprise-grade data storage. The ideal candidate will provide exceptional support for companys enterprise data storage, ensuring optimal performance and client satisfaction.


Key Responsibilities (KRA):


Technical Support: Deliver hands-on support and troubleshooting for data storage solutions, including file-level and block-level storage, and server systems.

Client Interaction: Provide clear communication and solutions to client inquiries, maintaining Apogean’s reputation for reliable service.

Problem Resolution: Diagnose and resolve technical issues in a timely manner to minimize downtime.

Documentation: Maintain accurate records of support activities and resolutions.

Requirements:

Linux knowledge must.

Proficiency in enterprise-grade data storage systems.

Strong troubleshooting skills and technical acumen.

Ability to work effectively with clients to resolve technical issues.

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