Tele Support Executive

4 days ago


surat, India XLNC Perfumery Full time

About the Role:We're looking for an energetic and customer-focused Tele Support Executive to join our growing team at XLNC Perfumery. You'll be the voice of our brand, helping customers with their queries, orders, and product information — ensuring every interaction leaves a positive impression.Responsibilities:Handle inbound and outbound customer calls in a polite and professional manner.Assist customers with order updates, product details, and issue resolution.Maintain call records and follow up on pending queries.Coordinate with internal teams for smooth operations and customer satisfaction.Meet daily and weekly performance targets.Requirements:Excellent communication skills in English and Hindi.Strong listening and problem-solving abilities.Basic computer and MS Excel knowledge.Prior experience in telecalling or customer service preferred.Freshers with good communication skills are encouraged to apply.Job Details:Work Type: Full-time, On-siteLocation: Surat, GujaratWorking Days: Monday to SaturdayTimings: 9:30 AM – 6:30 PMSalary: ₹12,000 – ₹18,000 per month (based on experience & skills)Why Join Us:Friendly and supportive work environmentOpportunity to grow within the companyIncentives for top performersTraining and career development support.How to Apply:Interested candidates can apply directly on Indeed or send their updated resume to Job Type: Full-timePay: ₹12, ₹18,000.00 per monthBenefits:Leave encashmentPaid sick timePaid time offWork Location: In person



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