Operations Manager

2 days ago

uttar pradesh, India Saltstayz Full time

Key Responsibilities:Supervise daily operations across all departments to ensure smooth and efficient service deliveryDevelop and implement operational policies and procedures to improve service quality and operational efficiencyMonitor guest feedback and address issues or complaints promptly and professionallyCoordinate with department heads to align operational strategies with business goalsManage budgets and optimize resources to ensure cost-effectiveness without compromising serviceEnsure compliance with health, safety, and hygiene standards and regulationsRecruit, train, and evaluate staff performance; foster a positive and service-oriented work environmentAssist in setting room rates, forecasting occupancy, and contributing to revenue management decisionsMaintain regular communication with the General Manager regarding performance, issues, and opportunitiesOversee inventory management, supplier contracts, and procurement in coordination with purchasingQualifications:Bachelor's degree in Hospitality Management, Business Administration, or related field5–8 years of experience in hotel management or operations, with at least 2 years in a supervisory or managerial roleStrong leadership and team management skillsExcellent communication, organizational, and problem-solving abilitiesProficient in hotel management software (e.g., Opera, PMS, POS systems)Strong understanding of guest service, budgeting, and hotel KPIsAbility to work flexible hours, including weekends and holidays, as requiredKey Competencies:Operational ExcellenceGuest-Oriented MindsetStrategic PlanningTeam LeadershipConflict ResolutionFinancial AcumenAdaptabilityJob Types: Full-time, PermanentPay: ₹30, ₹60,000.00 per monthBenefits:Food providedHealth insuranceProvident FundApplication Question(s):What is your Notice Period?If shortlisted can you start within 7-10 days?What is your current salary?Experience:Food & Beverage: 10 years (Required)Location:Noida, Uttar Pradesh (Required)Work Location: In person

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