Expert Client Engagement Specialist

3 days ago


Malappuram, India beBeeRelationship Full time

Customer Relationship StrategistWe are seeking an experienced Customer Relationship Strategist to join our team. As a key member of our organization, you will be responsible for developing and implementing customer relationship strategies that drive business growth and improve client engagement.Job DescriptionThe successful candidate will have a strong analytical mindset and be able to evaluate customer data to derive actionable insights. They will also have excellent communication skills to effectively collaborate with cross-functional teams and present findings to stakeholders.Key Responsibilities:Develop and manage customer relationship strategies to enhance client engagement and drive business growthOptimize the CRM platform to improve efficiency and productivityAnalyze customer data to provide actionable insights and recommendationsManage CRM-related projects from initiation to completionCollaborate with sales and marketing teams to support business objectivesQualifications:Strong analytical skills to evaluate customer data and derive insightsExcellent communication skills to effectively collaborate across teams and present findingsProficiency in sales and market segmentation strategies to align CRM efforts with business goalsExperience in project management for overseeing CRM-related initiativesKnowledge of CRM platforms and marketing automation toolsAbility to work independently in a remote capacityPrevious experience in a legal services or professional services environment considered an assetRelevant bachelor's degree or equivalent professional experienceAbout UsWe are a leading provider of personalized legal services, with a commitment to delivering exceptional client care and value. Our team is dedicated to helping our clients achieve their goals through effective relationship-building and strategic planning.What We OfferA dynamic and supportive work environmentOngoing training and development opportunitiesA competitive compensation packageFlexible remote work arrangements



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