HCLTech | Managed Service Deal Analyst/Consultant/ASM Bid Manager | hyderabad

2 months ago

hyderabad, India HCLTech Full time

Total Experience: 2 Years-6 Years

Location: Pan India

Notice Period: Immediate to Any Notice


Please find the JD as below.


Position: Associate Manager/Deputy Manager/Manager - Next Gen ITSM/ASM


As a Managed Service Deal Manager, you will play a crucial role in developing and executing our go-to-market (GTM) strategy, as well as building new solutions and propositions to meet the evolving needs of our clients through supporting proactive client conversations and RFP/RFI. You will work closely with the sales and delivery teams to understand client requirements, develop tailored solutions, and contribute to the overall strategy for winning new business.


Key Responsibilities:


  • Collaborate with cross-functional teams to develop and implement GTM strategies.
  • Analyze data to help build optimized ITSM/ASM solutions to enhance service delivery and customer satisfaction.
  • Develop winning RFPs/RFIs strategy and solution approaches that address business needs and technical challenges.
  • Identify opportunities for new solutions and propositions and lead their value proposition development
  • Conduct market research and competitive analysis to inform strategic decisions.
  • Develop and deliver presentations and proposals to clients and stakeholders.
  • Monitor industry trends and best practices to ensure our solutions remain cutting-edge.
  • Support the sales team during the bidding process by providing technical insights, solution feasibility, and cost estimation.
  • Stay updated on industry trends and ASM best practices to ensure innovative and competitive solution offerings.
  • Develop standards, and processes to optimize the ways of working


Qualifications:

- Bachelor’s degree in Computer Science, Information Technology, or related field; advanced degree preferred.

- 2 to 6 years of experience in Business Analytics, Data Analysis, ASM solutioning, presales, or related roles.

- Basic understanding of ITIL processes and ASM methodologies.

- Excellent communication and presentation skills with the ability to engage with senior client stakeholders.

- Proficiency in tools like Excel, PowerPoint, and any relevant presales automation tools.

Preferred Skills:

- Knowledge of the latest trends in cloud, DevOps, and automation in the context of ASM.

- Ability to work in a fast-paced, high-pressure environment with a focus on achieving results.


Note: Do not forward freshers or irrelevant profiles for this role.

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