Lead Technical Support Specialist

2 weeks ago

mount, India beBeeSupport Full time

Are you a skilled support engineer seeking to drive agreement and improvement across product and operations teams?Job OverviewThis role is focused on delivering advanced support and product expertise to our largest customers. You will work closely with cross-functional teams to develop solutions that meet their needs.Key Qualifications8+ years of experience in Java support, software services, and system administration for large end-user communitiesExpertise in operating systems (e.g., Linux, OS X, and Windows), multiple Atlassian products, and networks and technologies (e.g., proxies, load balancers, LDAP, Active Directory, SSL)Strong communication skills, with the ability to communicate technical details at an executive level with customersAble to coach others on technical, soft skills, and behavioral interviewsWhat We OfferWe offer flexible work arrangements, allowing employees to choose where they work – whether in an office, from home, or a combination of the two. This flexibility enables us to better support our employees' family, personal goals, and other priorities.Our company has offices globally, and interviews and onboarding are conducted virtually as part of being a distributed-first organization.About UsWe strive to be a global leader in our industry by providing exceptional support and products to our customers.

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