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Sr. Exec Client Servicing

2 months ago

pune, India The Livewire Experience Full time
SR. EXECUTIVE CLIENT SERVICING 


Role Description

This is a full-time on-site role. The Sr. Account Executive, Client Servicing will be responsible for the following: 


·    Represent Livewire as a point of contact for clients and partners

·   Attending meetings and Interpreting Client’s Brief

·   Understand the client’s objectives, and converting brief into business

·   Researching about the brief, making presentations in line with the brief & Sharing a winning cost proposal with client.

·   Ensure clients are kept up-to-date with related event developments

·   Deal with day-to-day clients’ inquiries and respond in a timely and appropriate manner

·   Liaise with the internal Operations team to ensure that all aspects of the event are consistent with client’s requirements

·   Manage the branding process for clients

·   Develop and expand business with existing set of clients

·   Generating business from new clients & existing clients

·   Providing weekly progress updates of the client event status and any escalations/issues at hand to the Directors of the company

·   Follow up with the client for the payment as per the due date of bills as well as feedback

·   Co ordination with Internal Team and external Vendors for effective completion of the project.

·   Manage client escalations at their end with minimum involvement of Directors

·   Manage a Team and supervise & streamline their work

·   Constantly build on new themes, ideas, concepts and keep abreast with latest event trends & solutions for clients


Years of Experience : 3 -4 years (Relevant Event Experience) -

Key Account Management | Relationship Building | Driving Sales 

Location : Pune ,MH, India