AS/400 Developer with L1 Support Experience
5 days ago
Job Title: AS/400 Developer with L1 Support Experience (5+ Years)Location: Remote (Work from Home)Company: Namasys Employment Type: Full-Time | PermanentExperience Required: 5+ YearsIndustry: IT Services | Digital Transformation | Data & AIAbout NamasysNamasys is a new-age Data Analytics and AI company helping enterprises unlock the power of insights through intelligent platforms. With a strong focus on legacy transformation and cloud-first architectures, we work with Fortune 500 clients across the US, MEA, and Africa. As a remote-first company, we foster a culture of ownership, innovation, and continuous learning.About the RoleNamasys is hiring an experienced AS/400 Developer who can take ownership of both application development and Level 1 production support in a dynamic and remote-first work environment. The role requires hands-on expertise in RPG/CL development and a strong understanding of operational support workflows, including job monitoring, issue triage, and basic troubleshooting on the IBM iSeries (AS/400) platform.You will work on business-critical systems across industries like manufacturing, finance, and logistics, while also ensuring system stability and first-response resolution in live environments.Key ResponsibilitiesApplication Development • Design, develop, enhance, and maintain AS/400 applications using RPGLE, Free-format RPG, CL/CLLE, and SQL/400. • Analyze business requirements, write technical specifications, and deliver code aligned with performance and scalability standards. • Integrate with external systems and contribute to modernization efforts (APIs, UI upgrades). • Perform code reviews, testing, and deployment in collaborative Agile environments. L1 Production Support • Monitor batch jobs, job queues, message queues, and printer files; resolve first-level issues proactively. • Investigate and restart failed jobs, clear spool files, and perform basic corrective actions. • Acknowledge, log, and triage tickets; escalate to L2/L3 support as needed. • Reset user passwords, unlock accounts, and perform basic role/user management tasks. • Communicate status updates to business teams and maintain clear documentation of incidents and resolutions. • Participate in 24x7 support rotations (if required, rotational).Required Skills and Experience • Minimum 5 years of hands-on experience in AS/400 (IBM i) development and support. • Expertise in RPG IV / ILE / Free RPG, CLP/CLLE, and SQL/400 (DB2). • Familiar with tools like SEU, PDM, RDi, and job scheduling systems. • Experience in L1 application or system support — job monitoring, basic troubleshooting, incident management. • Good understanding of production environments, SLA handling, and escalation protocols. • Strong debugging skills using job logs, spool files, and system logs. • Proficient in ticketing tools (e.g., ServiceNow, JIRA) and remote collaboration platforms (Teams, Slack). • Strong communication skills and ability to work independently in a remote environment.Nice to Have • Experience in AS/400 modernization — APIs, UI enhancement, cloud migration. • Familiarity with Agile methodology, DevOps pipelines, and code repositories (Git). • Industry exposure to Manufacturing, BFSI, Logistics, or ERP systems.Interested candidates may share their resumes at hr@namasys.ai
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