Database Administrator – L2

 JOB TITLE: Database Administrator L2 (Indore, India)JOB PURPOSE: The Database Administrator (L2) supports day-to-day operations and maintenance of Microsoft SQL Server environments across hybrid infrastructures. This role involves performing health checks, managing backups and restores, optimizing performance, applying patches, and coordinating with internal teams. It contributes to database stability, compliance, and effective service delivery under senior guidance.QUALIFICATION: Engineering Degree (Computers / Electronics)CERTIFICATIONS:Microsoft Certified: Azure Database Administrator Associate or equivalentITIL FoundationCompTIA Server+AI-related training or certification will be considered an added advantageEXPERIENCE: Minimum 58 years of hands-on experience in database administration rolesREPORTING TO: SDMRESPONSIBILITIES (INCLUDES ALL TASKS): Key Responsibilities Database Maintenance & SupportPerform routine health checks on SQL Server instancesMonitor database performance and optimize queries/indexesManage backup and restore operations using native tools or third-party solutionsApply patches and service packs as per scheduleAssist in incident resolution and escalate complex issues to L3Maintain database documentation and change logs Virtualization & Cloud AssistanceOperate under guidance in hybrid environments (on-prem & Azure SQL)Support migration activities from on-prem to cloud databasesMonitor resource utilization and storage thresholds Security & ComplianceEnforce database security policies and access controlsAssist with vulnerability scan follow-ups and patch complianceContribute to ISO/SOC audit preparations by maintaining DB records Asset & Documentation ManagementUpdate CMDB entries for database assetsMaintain SOPs, runbooks, and checklistsCoordinate with procurement teams for licensing and lifecycle status Tools & AutomationGood understanding of monitoring tools like SolarWinds, Manage Engine (DB modules)Utilize basic automation scripts (PowerShell, T-SQL) for repetitive tasksSupport development of performance and compliance reports Collaboration & EscalationWork alongside L1 engineers and escalate unresolved DB issues to L3 or vendor supportCoordinate with application, infra, and network teams on scheduled tasksContribute to onboarding processes and database readiness checklistsUnderstanding and experience in managing disaster recovery operations and proceduresTECHNICAL SKILLS / COMPETENCIES:MANDATORY Mandatory Technical Skillsets Category Details Platform Exposure Microsoft SQL Server (2016 and above), SSMS, Active Directory integration Backup & Recovery Experience with native SQL backups, Veeam, Veritas Monitoring Tools SolarWinds, Manage Engine, or similar DB monitoring tools Patch Management Strong knowledge of SQL patching and service pack updates Automation Skills Working knowledge of PowerShell, T-SQL scripting Disaster Recovery Experience in managing DR setups (Log Shipping, Always On, Replication) Documentation Good practice in DB documentation and SOP writing Compliance Awareness Exposure to ISO/SOC controls and patching standardsOPTIONAL Experience with AI-based database optimization or support will be considered an added advantage.SOFT SKILLS:MANDATORYStrong analytical and problem-solving abilityExcellent written, verbal communication, and presentation skillsClear and accurate documentation skillsProven experience in team collaboration and cross-functional coordinationHigh attention to detail and proactive security mindsetSelf-confidence, motivation, and ability to work independently and in a teamStrong customer service orientation