Role Purpose:

The Circle Head for Smart Meter Solutions will be responsible for overseeing the strategic implementation, operation, and management of smart meter programs within a designated geographic area. This role involves driving the deployment and integration of smart meter technologies, ensuring high levels of customer satisfaction, regulatory compliance, and operational excellence.

Key Responsibilities:

• Strategic Leadership: Develop and execute strategic plans for smart meter deployment and management within the circle. Collaborate with senior management to align regional smart meter strategies with company objectives.
• Program Management: Oversee the end-to-end deployment process of smart meters, including planning, execution, and monitoring. Ensure projects are completed on time, within scope, and within budget. Manage relationships with vendors, contractors, and other stakeholders.
• Operational Oversight: Monitor and evaluate the performance of smart meter systems and processes. Implement best practices and continuous improvement initiatives to enhance operational efficiency.
• Customer Engagement: Develop and execute customer engagement strategies to ensure smooth adoption and satisfaction with smart meter technologies. Address and resolve customer issues and feedback related to smart meters.
• Compliance and Risk Management: Ensure compliance with all relevant regulations, standards, and company policies. Identify and mitigate risks associated with smart meter deployment and operation.
• Team Leadership: Lead, mentor, and manage a team of professionals involved in smart meter initiatives. Foster a collaborative and high-performance work environment.
• Reporting and Analysis: Prepare and present regular reports on smart meter program performance, including key metrics and KPIs. Analyze data and trends to make informed decisions and recommendations.

Qualifications:

• Education: Bachelor’s degree in engineering (Electrical), MBA or a related field. Advanced degree preferred.
• Experience: Minimum of 14 years of experience in smart meter technology, energy management, or a related field. Proven experience in project management and strategic planning. Previous experience in a leadership role with demonstrated success in managing complex programs.
• Skills: Strong understanding of smart meter technologies, deployment strategies, and industry standards. Excellent leadership and team management skills. Strong analytical and problem-solving abilities. Effective communication and interpersonal skills. Proficiency in project management software and tools.

Additional Requirements:

• Willingness to travel within the circle as required.
• Ability to work under pressure and manage multiple priorities.