Program Operations Specialist

1 day ago

kochi, India beBeeLeverage Full time

At Emeritus, we teach the skills of the future by making high-quality education accessible and affordable to individuals and organizations worldwide.As a Program Coordinator within our Learning team, you will play a key role in ensuring the smooth operation of our programs, providing support to learners, and coordinating with internal teams to ensure a seamless learning experience.Key Responsibilities:Learner Support: Serve as the point of contact for learners, addressing inquiries, guiding them through the program journey, and resolving issues to ensure a positive experience.Stakeholder Collaboration: Work closely with internal teams (course designers, tech support, instructors) to manage program timelines, ensure alignment of deliverables, and identify areas for process improvement.Process Improvement: Identify opportunities to streamline program delivery, enhance learner satisfaction, and implement best practices for efficiency.Quality Control: Ensure that all learning communications adhere to quality standards and branding guidelines set by the organization.Why Work With Us:You'll have the opportunity to make a real impact by helping professionals worldwide achieve their learning goals. We offer a collaborative work environment, opportunities for professional growth, and the chance to work with leading global educational institutions.

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