Current jobs related to NAB | Associate - gurugram - NAB

  • Associate

    6 days ago


    Gurugram, India NAB Full time

    The ideal candidate for this position will help us - •Providing timely and accurate advice to colleagues in relation to People & Culture (P&C) processes and policies via inbound/outbound calls or cases •Responsible for employee query handling •Meet agreed quality, productivity targets and customer satisfaction (cSAT) rating...

NAB | Associate

2 weeks ago


gurugram, India NAB Full time

The ideal candidate for this position will help us -


•Providing timely and accurate advice to colleagues in relation to People & Culture (P&C) processes and policies via inbound/outbound calls or cases

•Responsible for employee query handling

•Meet agreed quality, productivity targets and customer satisfaction (cSAT) rating expectations

•Contribute to continuous improvement culture by suggesting actions to make improvements to operational activities as necessary

•Accurate data input of Real Time Management (RTM) tasks


Qualifications


  • Bachelor's degree or equivalent experience
  • 2-5 years professional working experience in HR Operations
  • Strong communication and interpersonal skills


Essential capabilities

•Proficiency in core HR tools like Workday and SAP

•Customer service skills - Worked in a high volume/complex contact centre/operations environment

•Ability to work autonomously

•Relationship management skills