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Learning Management System Administrator
2 months ago
We are seeking an organized and skilled LMS Administrator to manage and optimize the performance of our Learning Management System (LMS), with a focus on Adobe LMS. In this role, you will be responsible for the daily operations of the system, ensuring continuous improvement and providing a seamless learning experience for users, including students, instructors, and administrators. Your tasks will include system configuration, troubleshooting, user support, reporting, and collaborating with cross-functional teams to enhance our online learning initiatives.
Key Responsibilities:
LMS Management & Maintenance:
- Administer and ensure the smooth functioning of the Adobe LMS to meet the organization's training needs.
- Monitor system performance, identify bugs or issues, and resolve or escalate as necessary.
- Maintain accurate records of user data, including enrollments, completions, and certifications.
Content Management:
- Upload, organize, and manage course materials, assessments, and learning resources on the LMS.
- Collaborate with content developers and trainers to ensure material accuracy and optimal presentation.
- Track course completion and ensure compliance with deadlines.
User Support:
- Provide technical support to learners, instructors, and administrators, addressing issues related to system access, content, or navigation.
- Manage user accounts, roles, and permissions, and support the onboarding of new users.
Reporting & Analytics:
- Generate reports and dashboards to monitor course participation, progress, and completion rates.
- Analyze learning data to identify trends, gaps, and improvement opportunities.
System Configuration & Customization:
- Configure the Adobe LMS to suit the organization's requirements, including setting up courses, roles, and certifications.
- Work closely with the IT team to integrate the LMS with other systems, such as HRIS, CRM, or communication platforms.
Training & Development:
- Train employees and other stakeholders on effective LMS usage.
- Stay current with LMS trends and propose system enhancements or new features to improve the learning experience.
Qualifications:
- Bachelor’s degree in Information Technology, Computer Science, Education, or a related field.
- Proven experience as an LMS Administrator, specifically with Adobe LMS.
- Hands-on experience with popular LMS platforms (e.g., Moodle, Blackboard, Canvas).
- Strong understanding of instructional design and e-learning technologies.
- Excellent problem-solving, analytical, and troubleshooting abilities.
- Proficient in MS Office and other data management tools.
- Strong verbal and written communication skills.
Preferred Skills:
- Experience integrating LMS with third-party tools (e.g., CRM, HR systems).
- Familiarity with e-learning standards such as SCORM or xAPI.
- LMS administration certifications or related credentials are a plus.
