Service Excellence Manager

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udaipur, India beBeeCyber Full time

Role OverviewWe are seeking a highly skilled professional to take on the role of Service Delivery Manager. In this position, you will be responsible for owning key relationships and delivering excellence in service assurance.The successful candidate will have experience with SOC, SIEM, and Cyber security, as well as strong analytical and problem-solving skills. You will provide generalist Cyber consultancy, assist with uncovering growth opportunities, and continually improve operations and client engagement.Main Responsibilities:Prepare client operational reportingEnsure analysts meet SLAsContinually improve operations and client engagementRequirements:ITIL Service Management accreditationExperience working in an MSP environmentStrong understanding of client businesses and strategic planningWhat We Offer:A dynamic and challenging work environmentOngoing training and development opportunitiesThe chance to make a real impact on our clients' successAbout Us:We are a leading provider of Cyber services, dedicated to helping our clients achieve their goals. Our team is passionate about delivering exceptional results and making a positive difference in the world.

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