Cloud Contact Center Transformation Specialist

6 days ago

vellore, India beBeeConnectivity Full time

Amazon Connect ConsultantWe are seeking a highly skilled Amazon Connect Consultant to lead our cloud contact center transformation initiative.This is a fantastic opportunity for an experienced professional who has hands-on expertise with Amazon Connect and a solid background in CTI consulting.The ideal candidate will have played a key role in previous CTI modernization or migration projects and be confident working with both technical teams and business stakeholders.Responsibilities:Design and implement Amazon Connect environments to meet client requirements.Collaborate with business teams to gather needs and translate them into technical designs.Develop backend integrations using AWS Lambda and REST APIs.Integrate Amazon Connect with CRM and support systems.Support user testing, deployment, and documentation.Troubleshoot issues and improve existing contact flows.Required Skills and Qualifications:7+ years of experience in the contact center/CTI space.3+ years of hands-on experience with Amazon Connect.Proven experience working in a consulting role for CTI transformation projects.Strong knowledge of Amazon Connect features: contact flows, routing, queues, agent setup.Experience integrating Amazon Connect with CRMs like Salesforce or Zendesk.Good understanding of AWS services: Lambda, DynamoDB, S3, CloudWatch.Basic scripting with Node.js or Python.Experience in building or enhancing IVRs using Amazon Lex.Comfortable working independently in a client-facing environment.Nice to Have:Exposure to Cisco, Avaya, Genesys (legacy CTI systems).AWS certification.Knowledge of SIP, VoIP, or WebRTC.Experience with Amazon Connect Tasks, Contact Lens, Wisdom.

  • Cloud Contact Center Consultant

    2 days ago

    vellore, India beBeeCloudConsultant Full time

    Job OverviewWe are seeking an experienced consultant to spearhead the implementation of Amazon Connect in a cloud contact center transformation project. This role demands a strong background in Cloud-based Contact Center solutions and a proven track record of delivering successful CTI projects.A minimum of 7 years of experience in the contact center/CTI...

  • Cloud Transformation Specialist

    2 days ago

    vellore, India beBeeArchitecture Full time

    Cloud Architecture LeadWe are seeking a seasoned Cloud Architecture Lead to spearhead the modernization of our legacy systems.The ideal candidate will possess expertise in designing and implementing cloud-native solutions, as well as experience with DevOps practices and CI/CD pipelines. Strong knowledge of distributed system design, performance optimization,...

  • ServiceNow Discovery

    4 days ago

    Vellore, India TribolaTech Inc Full time

    Job Title : ServiceNow Discovery & Cloud Specialist Working hours : 3 pm to 11 pm Location : Remote Notice Period : 30-45 days Job type : Full time Experience : 7+ years hands-on experience with ServiceNow ITOM (Discovery, Cloud Discovery, Service Mapping, CMDB). Job Description: ServiceNow Discovery & Cloud Specialist Role Overview We are seeking a skilled...

  • Freelance Azure Cloud Data Transformation Specialist

    4 days ago

    vellore, India beBeeDataEngineer Full time

    Job OverviewThis is a unique opportunity to take on the role of Freelance Azure Data Engineer and contribute your skills in designing and developing efficient data pipelines using Azure Data Factory (ADF) and Databricks (PySpark).As a Freelance Azure Data Engineer, you will be responsible for designing, developing, and maintaining ETL/ELT pipelines that...

  • Senior Data Transformation Specialist

    4 days ago

    vellore, India beBeeDataTransformation Full time

    Data Transformation Specialist Job DescriptionWe are seeking a highly skilled Data Transformation Specialist to lead our ETL testing initiatives.Key Responsibilities:Design, develop, and test data transformation processes to ensure high-quality data outcomesCollaborate with cross-functional teams to identify and resolve data quality issues through thorough...

  • Transformative Digital Strategist

    6 days ago

    vellore, India beBeeDigitalTransformation Full time

    Digital Transformation Professional We are seeking an innovative and strategic professional to join our team as a Digital Transformation Specialist. As a key member of our team, you will be responsible for driving digital transformation initiatives across the organization. Job Description Job Summary: We are looking for a highly skilled and experienced...

  • Cloud Infrastructure Support Specialist

    2 days ago

    vellore, India beBeeInfrastructure Full time

    Job Title: Cloud Infrastructure Support SpecialistAbout the Role:We are seeking a skilled Cloud Infrastructure Support Specialist to join our cloud hosting operations team.Key Responsibilities:Manage, maintain and troubleshoot Windows Server (2016/2019/2022) environments.Configure and support Active Directory, DNS, DHCP, Group Policies, and user/session...

  • Salesforce agentforce and data cloud consultant

    6 days ago

    Vellore, India Indsafri Full time

    Job Title - Salesforce Agentforce and Data Cloud Consultant Experience - 4+ Years Location - Remote Notice - Immediate to 30 Days Description We are seeking a Salesforce Consultant with expertise in Agentforce and Data Cloud . This role focuses on enhancing agent productivity through Agentforce while leveraging Data Cloud to deliver unified customer profiles...

  • Cloud Security Specialist

    4 days ago

    vellore, India beBeeCloudSecurity Full time

    Job Title: Cloud Security SpecialistWe are seeking a highly skilled Cloud Security Specialist to join our team. This role will involve designing, developing, and automating identity and access management procedures used to provision role-based access in the Google Cloud Platform.The successful candidate will work within the Enterprise Information Security...

  • Cloud Data Specialist

    6 days ago

    vellore, India beBeeDataEngineer Full time

    Cloud Data Engineer PositionWe are seeking an experienced Cloud Data Engineer to join our team. The ideal candidate will have a strong background in designing and building scalable, reliable data pipelines using modern data engineering tools and frameworks.Job Description:The Cloud Data Engineer will be responsible for designing and implementing data...