Virtual Healthcare Operations Coordinator

2 weeks ago

nadiad, India beBeeAdministrative Full time

Remote Medical Office Support SpecialistWe are seeking an experienced Remote Medical Office Support Specialist to join our healthcare team.The ideal candidate will have 2+ years of experience in a U.S. medical practice, strong Electronic Health Record (EHR) knowledge, a Bachelor’s degree in Dental Surgery, Pharmacy, or Medicine, and excellent communication skills.Main Responsibilities:Provide virtual administrative & clinical support to providers and care teamsManage and update patient data in EHR systems, particularly Point Click CareManage calls, schedule patient appointments, and follow-upsPrepare and coordinate provider calendars, invoices, order labs, and medication refills as directedPrepare reports, trackers, and dashboards in Microsoft Excel and Adobe PDFPrepare credentialing packets for providers/facilitiesMonitor, sort, and distribute incoming faxes with accurate documentationManage shared email inboxes, organize, sort, and respond to emails promptly and appropriatelyTrack and ensure timely completion of assigned tasks and workflowsAnalyze and update patient lists to identify preventive care needsUpload, scan, and organize documents into EHR and other applicationsSupport physicians and facilities with additional administrative tasksEnsure strict compliance with HIPAA and organizational standardsKey Qualifications:2–3 years of experience in a U.S. medical officeStrong working knowledge of EHR systemsHands-on experience with patient scheduling and clinical workflowsExcellent English communication skills (spoken & written, grammar proficiency)Proficiency in Microsoft Excel (dashboards, trackers) and other productivity toolsExpertise in Point Click Care and RingCentralStrong organizational and multitasking ability in a remote settingDetail-oriented, proactive, and reliable in problem-solvingEmpathetic and kind in patient and provider interactions

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