Convin | Associate Product Manager | bangalore

1 month ago

bangalore, India Convin Full time

Job Title: Associate Product Manager

Location: Bengaluru (On Site)


About Convin:

Convin is a Contact Center software that leverages AI to enhance customer interactions. By utilising conversation intelligence, companies handling high volumes of calls can automate 100% conversation QA, uncover business-driving behaviours & actions, and auto-create personalised coaching instances. Our goal is to eliminate human dependency and proactively address all contact centre challenges.

Founded by four IIT Delhi alumni, Convin is a Bengaluru-based company committed to transforming how businesses utilise client conversation data. Our platform has helped global companies across various industries improve their contact centre processes.

For more information, visit www.convin.ai.

Job Description:

Convin is looking for a motivated and enthusiastic Associate Product Manager to join our dynamic team. In this role, you will work closely with senior product managers to support the development and launch of innovative AI-driven products. This is a unique opportunity to learn and grow in a fast-paced environment, contributing to the end-to-end product lifecycle and making a meaningful impact on our product offerings.

Roles and Responsibilities:

  • Product Development Support: Assist in the development and execution of product strategies, including conducting market research and gathering user feedback.
  • Roadmap Management: Help maintain and prioritise the product backlog, ensuring alignment with business goals and customer needs.
  • Cross-Functional Collaboration: Work closely with engineering, design, marketing, and sales teams to support product development and go-to-market efforts.
  • Data Analysis: Analyse user data and product metrics to identify trends and insights that inform product decisions.
  • Customer Engagement: Participate in user interviews and gather feedback to ensure our products meet customer expectations.
  • Documentation: Assist in creating and maintaining product documentation, including user stories, requirements, and release notes.

Qualifications:

  • Bachelor’s degree in business, computer science, engineering, or a related field.
  • At least 1 to 3 years of experience in product management, business analysis, or a related role.
  • Passion for technology and a strong interest in AI-driven products.
  • Strong analytical and problem-solving skills.
  • Excellent communication and collaboration skills, with the ability to work effectively in a team environment.
  • Eagerness to learn and grow in a dynamic and fast-paced environment.

What Makes This Role a Perfect Opportunity?

  • Hands-On Learning: Gain valuable experience in product management and work closely with seasoned professionals in the field.
  • Growth Opportunities: Fast-paced learning environment with opportunities for career advancement.
  • Continuous Learning: Access to a monthly reimbursement for courses, books, or materials that promote personal or professional growth, including non-work-related interests.
  • Generous Perks: INR 24,000 annual holiday allowance, INR 6K Wifi allowance, and more.

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