Enterprise ServiceNow Solutions Specialist

12 hours ago


india beBeeBusiness Full time

ServiceNow Business AnalystInnovate with our team by applying your skills as a ServiceNow Business Analyst. This dynamic role requires expertise in CSM, OM, and data migration.Work on cutting-edge ServiceNow projects shaping enterprise processes.Collaborate with global experts in an innovative environment.Enjoy flexibility with a remote work option and long-term stability.Key Responsibilities:Drive accurate data migration from external tools to ServiceNow.Partner with SMEs to define data mappings and functional requirements.Provide best-practice guidance on CSM/OM data models and their impact on processes.Manage large-scale data extractions and transformations into ServiceNow formats.Handle all data objects within CSM/OM processes (accounts, sold products, functional products, CIs, contacts, contracts).Requirements:6+ years of experience as a Business Analyst/Product Manager/Product Owner on the ServiceNow platform.Strong knowledge of:CSM (Case Management, CSM Portal)Order Management (ServiceNow or similar tools)ServiceNow Platform & CSDMData Mapping, Data Models, API IntegrationFamiliarity with ITIL, Agile SCRUM, and large transformation projects.Bonus: Experience with CSM/OM best practices and impact analysis.



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