Credit Card Chargeback Resolution Expert

5 days ago


belgaum, India beBeeResolution Full time

Dispute Resolution Specialist OpportunityWe are seeking a Dispute Agent to join our client's back office disputes resolution team for a large, tech-forward consumer credit card company.5+ years of experience resolving credit card disputes and chargebacks under Mastercard network guidelines in the US is required.A strong understanding of US Regulation Z compliance and knowledge of Mastercard network guidelines and chargeback procedures is essential.Familiarity with Mastercard chargeback codes and current guideline updates is a plus.The Role:This role requires a subject matter expert who can serve as an escalation point and case investigations agent. You will tackle customer scenarios and resolve issues following Mastercard rules and guidelines and Regulation Z compliance.Your Responsibilities:



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