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Invoicing Agent H/F

1 week ago


Mumbai, Maharashtra, India Squair Full time

Squair India is a BPO company offering back-office services in the air cargo industry. Its service center has built expertise in data capture and AWB verification. This service allows our clients to save costs, improve data quality and save time to focus on their core business.

Our data processing service center is working on exciting projects with the world's largest airlines. We need hardworking and dedicated Air Cargo Invoicing Agents to help us grow while gaining valuable experience in the airline industry.

Do you thrive in a fast-paced environment? Do you want to transform an industry? Do you crave new challenges and solving customer problems? Join Squair India and contribute to the next chapters of our company's growth.

This position is located in Andheri East, Mumbai, Maharashtra.

Your day-to-day responsibilities will include:

Airway Bill Verification, Reporting, and Invoicing:

  • Verify and analyze Airway Bills (AWBs) and flight manifests from various stations.
  • Perform data capture and billing through specialized airline and General Sales Agent (GSA) software.
  • Coordinate data management and reporting across multiple airlines and countries using a shared platform accessible to all origin stations.

Data Analysis and Capture:

  • Analyze and capture data related to finance and revenue accounting within the aviation industry.
  • Apply business rules to ensure accurate rating and invoicing of AWBs in the system.
  • Implement exceptions for invoicing customers at various stations across the network.

Billing and Reconciliation:

  • Ensure timely completion of billing tasks, adhering to airline and station requirements, including fortnightly and monthly billing cycles.
  • Follow up with airlines and stations to resolve billing queries and discrepancies.
  • Handle CASS (Cargo Accounts Settlement Systems) corrections and perform reconciliation of accounts.

Rate Application:

  • Apply appropriate rates to AWBs, including standard tariffs, contract tariffs, and ad-hoc rates.

Qualifications:

  • Industry Knowledge:
  • Strong understanding of the aviation industry, particularly in finance, data capture, and revenue accounting.
  • Technical Skills:
  • Proficiency in using airline and GSA software Cargo Spot etc. for data capture and billing.
  • Ability to analyze data across different projects and countries on a common platform.

Communication and Coordination:

  • Excellent communication skills to liaise effectively with airlines and stations for smooth billing operations.