Senior Quality Assurance Manager
5 days ago
Role Overview We are looking for a high-impact QA Manager/Senior Manager to lead a 15-member manual testing team and 3 Scrum Masters for our Bangalore based office(Silk Board). This role is central to establishing consistent quality practices, enabling strong cross-functional collaboration, and representing QA at the organisational and customer levels. The right candidate is a people leader, a process enabler, and a customer-facing quality champion who can drive predictable, scalable, and audit-ready QA outcomes. Experience in Travel Tech and GDS systems is a strong advantage, enabling faster domain alignment — but strong QA leadership and learning agility are equally valued. Key Responsibilities 1. QA Leadership & Delivery Ownership • Lead a large QA organisation (15 manual testers + 3 Scrum Masters) • Own test planning, execution governance, quality gates, and release readiness. • Build a culture of accountability, predictability, and disciplined QA execution. • Ensure zero-slippage mindset for regression, UAT, and production quality. 2. Cross-Team Collaboration & Quality Integration • Work closely with Automation and Performance teams to create a unified, end-to-end quality framework. • Ensure manual, automation, and performance strategies align with product priorities and release plans. • Partner with Product, Engineering, Support, and DevOps to eliminate quality gaps early in the lifecycle. 3. Customer Communication & Quality Representation • Represent QA in customer-facing meetings across requirement discussions, UAT alignment, release communication, and post-release reviews. • Provide concise, data-driven quality insights, risks, and action plans. • Build credibility with customers by demonstrating depth in process, metrics, and domain. 4. People Leadership & Capability Building • Coach and develop QA engineers; build strong leads within the team. • Drive hiring, onboarding, role clarity, performance management, and succession planning. • Foster a culture of continuous learning, test excellence, and domain ownership. 5. Process Excellence, Metrics & Compliance • Establish and enforce QA standards, risk-based testing, test traceability, and defect management workflows. • Define and report meaningful quality metrics — test coverage, DRE, defect leakage, RCA trends. • Ensure readiness for audits (ISO, internal quality checks) and maintain compliant documentation. Required Skills & Experience Experience • 8–12 years in QA with 3+ years leading large teams as a QA Manager or Senior QA Lead. • Proven success managing multi-product or high-transaction systems. • Travel Tech or GDS experience is a strong plus and accelerates onboarding. Technical & Domain Strength • Strong command of SDLC, STLC, risk-based testing, and release workflows. • Ability to design high-quality test strategies for complex product ecosystems. • Comfortable collaborating with automation and performance teams to align quality outcomes. Leadership & Communication • Exceptional stakeholder management — internal and customer-facing. • Ability to manage escalations with calmness, clarity, and ownership. • Strong communicator who can articulate quality risks, trade-offs, and priorities.
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Senior Quality Assurance Manager
3 weeks ago
bangalore, India Apexon Full timeAbout Apexon: Apexon is a digital-first technology services firm specializing in accelerating business transformation and delivering human-centric digital experiences. We have been meeting customers wherever they are in the digital lifecycle and helping them outperform their competition through speed and innovation. Apexon brings together distinct core...
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Quality Assurance Manager
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Senior Quality Assurance Manager
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Quality Assurance Manager
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bangalore, India Yummy Bee (VLOGS Food Pvt Ltd) Full timeCompany DescriptionYummy Bee, under VLOGS Food Pvt Ltd, represents a modern concept of innovative kitchens aiming to serve food that is not only delicious but also healthy and affordable. Committed to delivering culinary excellence, Yummy Bee harmonizes taste with nutritional value to create memorable dining experiences. With a focus on modern dining trends,...
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Quality Assurance Manager
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