Sr. CloudOps Engineer

About is the only AI-powered software delivery platform purpose-built for the enterprise, enabling the world's largest organizations to build, test, secure, and deliver high-quality software. By unifying AI-driven insights, automation, and security across the software development lifecycle, empowers enterprises to deliver innovation with confidence. Trusted by 5,000 global enterprises, is redefining how enterprises build better software in an AI-driven world. Additional information about can be found at  and on Twitter, LinkedIn, and YouTube.About the RoleResponsible for managing the day-to-day operations as a part of the Cloud Operations Organization. This includes managing production and development/QA systems in multiple remote locations around the world. The ideal candidate would have previously worked in a 24x7 Production environment and be comfortable administering mission-critical systems. This position is also responsible for installs, upgrades and maintenance of customers for Products TeamForge, Agility, AI-Powered Analytics etc.ResponsibilitiesBe available for on-call support and ShiftsShift Timings (IST) - 6:30am - 2:30pm & 2:30pm - 10:30pm, 10.30pm – 6.30am and weekendWork on tasks/tickets on a daily basis to support IT Operations/Hosted ApplicationResponsible for applications support like Installation, Upgrade, Manage PerformanceTroubleshoot issues related to IT Infrastructure, Hosted Applications, Cloud and have a permanent fix for the issuesIdentify recurring tasks which require automation and automate themPOC/ProjectsRequirements4 to 5+ years of experience in DevOpsExperience working on production systemsGood Experience/certification in Linux/AWSExperience/Knowledge in ETL, Data warehousing toolsExperience in managing at least one of the Databases: PostgreSQL, MySQL, Microsoft SQL ServerAbility to write programs in at least one of: Python, Shell, CloudFormation, TerraformKnowledge in Windows Operating SystemKnowledge in File/Block/Object/Cloud storage would be an added advantageA solid understanding of TCP/IP networking; system and network performance tuning, troubleshooting, and securityAbility to solve problems quickly and completely and document your solutionsHave substantial experience and depth of knowledge in at least one area of system administration, e.g., backups, monitoring, security, networking, performance tuningAbility to balance multiple competing priorities and still complete tasks on timeExcellent Communication SkillsKnowledge in MicroStrategy, snowflakeWhat We Offer: Comprehensive medical, accidental and Life InsuranceUnlimited access to continuous learning and professional development with TalentLMSFlexible working arrangementsOpportunity to work with a diverse, globally distributed team is firmly committed to merit-based hiring. We maintain compliance with US and International laws. We welcome everyone from all backgrounds, including age, race, color, gender, identity, gender expression, sex, pregnancy, national origin, ancestry, religion, physical or mental ability, medical condition, sexual orientation, marital status, citizenship status, protected military or veteran status, and believe that diversity is the foundation of innovation.For individuals with disabilities who would like to request an accommodation, please advise us within your job application or cover letter.FRAUD PREVENTION ALERT: please note that does not use third party recruiters. In our efforts to protect you against possible impersonation please check the email address or are contacted by an unfamiliar/third party requesting please reach out directly to