Front-of-House Leader

13 hours ago

mangalore, India beBeeCafemanagement Full time

Cafe Manager Job DescriptionAs a cafe manager, you will be responsible for overseeing the daily operations of our food and beverage establishments in South India.Greet and welcome guests upon arrival, escort them to their tables, and assist with menu scanning.Enable guests to order food and beverages seamlessly by assisting with menu options.Ensure timely food servicing and attend to guests' needs and requests.Maintain cleanliness and tidiness of dining areas and collaborate with kitchen staff to ensure timely delivery of orders.Upsell and promote special offers, handle customer grievances, and resolve complaints professionally.This role requires a diploma in hospitality management or a relevant course, along with at least two years of experience in a related establishment. You must have extensive operational knowledge of hotel F&B operations, outstanding communication, interpersonal, and time-management skills. Flexibility to relocate anywhere in southern India is also required.Key Responsibilities:Customer Service: Provide exceptional customer service to create a seamless dining experience.Menu Assistance: Assist guests with menu options and provide recommendations.Food Servicing: Ensure timely food servicing and attend to guests' needs and requests.Cleanliness and Organization: Maintain cleanliness and tidiness of dining areas and collaborate with kitchen staff.Sales and Customer Engagement: Upsell and promote special offers, handle customer grievances, and resolve complaints professionally.Requirements:Diploma/Certification: Diploma in hospitality management or a relevant course.Experience: At least two years of experience in a related establishment.Skills: Extensive operational knowledge of hotel F&B operations, outstanding communication, interpersonal, and time-management skills.

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